At a Glance
- Tasks: Engage customers with skincare conversations and boost product sales.
- Company: Join Clarins Group, a global leader in skincare and beauty.
- Benefits: Competitive pay, 28 days leave, generous discounts, and career growth.
- Other info: Diverse and inclusive workplace with excellent development opportunities.
- Why this job: Be part of a passionate team making life more beautiful.
- Qualifications: Experience in beauty or retail with strong customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role: Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Comfortable in a target driven environment
- Pro-active and enjoy exploring new sales opportunities
- Customer-focused and results-oriented
You have:
- Experience in a hands-on beauty or retail role with exceptional customer service skills
- Commercial awareness
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evenings
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Career Development opportunities
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
Beauty Coach (36.25hrs/pw) Temp employer: Groupe Clarins
At Clarins Group, we pride ourselves on being a global leader in skincare and make-up, offering a vibrant work culture that champions diversity and inclusion. Our employees enjoy competitive benefits, including generous discounts, career development opportunities, and a commitment to wellbeing through our Employee Assistance Programme. Join us in a role where your passion for beauty can flourish, and be part of a team that is dedicated to making life more beautiful for everyone.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (36.25hrs/pw) Temp
✨Tip Number 1
Get to know the brand inside out! Dive into Clarins' history, values, and product range. When you understand what makes them tick, you'll be able to engage customers in meaningful conversations that showcase your passion for skincare.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to build confidence in discussing products and overcoming selling challenges. The more comfortable you are, the better you'll connect with customers and boost those sales.
✨Tip Number 3
Show off your creativity! Think about how you can create a unique retail experience that tells the brand's story. Whether it's through visual displays or engaging demos, make sure your approach stands out and draws customers in.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Clarins family and ready to contribute to making life more beautiful!
We think you need these skills to ace Beauty Coach (36.25hrs/pw) Temp
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for skincare and beauty shine through! We want to see how passionate you are about the industry and how that passion can translate into exceptional customer service.
Tailor Your Application:Make sure to customise your application to reflect the role of a Beauty Coach. Highlight your experience in retail and customer service, and don’t forget to mention any specific skills that align with our brand values and mission.
Be Authentic:We appreciate authenticity! Be yourself in your application and share your unique story. This helps us get to know you better and understand how you can contribute to our team and culture.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Groupe Clarins
✨Know Your Products Inside Out
Before your interview, make sure you’re well-versed in Clarins' product range. Familiarise yourself with the key ingredients, benefits, and unique selling points. This will not only show your passion for skincare but also demonstrate your commitment to delivering exceptional customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you’ve built relationships and created loyalty. This is crucial for a role that focuses on engaging customers and enhancing their brand journey.
✨Embrace the Brand Story
Clarins values storytelling in their customer interactions. Think about how you can weave the brand’s history and mission into your responses. Practice discussing how you would create 'retail theatre' to attract customers and enhance their experience.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during your interview. This could involve handling customer queries or overcoming sales challenges. Approach these scenarios with confidence and creativity, showcasing your proactive attitude and ability to think on your feet.
