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- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join Clarins Group, a global leader in skincare and make-up with a passion for beauty.
- Benefits: Competitive pay, 28 days leave, generous discounts, and career development opportunities.
- Other info: Diverse and inclusive workplace with a commitment to employee wellbeing.
- Why this job: Be part of a mission to make life more beautiful while growing your skills in beauty.
- Qualifications: Experience in beauty or retail, excellent communication, and a passion for skincare.
The predicted salary is between 24000 - 30000 £ per year.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role: Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Comfortable in a target driven environment
- Pro-active and enjoy exploring new sales opportunities
- Customer-focused and results-oriented
You have:
- Experience in a hands on beauty or retail role with exceptional customer service skills
- Commercial awareness
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evenings
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Career Development opportunities
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
Beauty Coach (29hrs/pw)Mat Cover employer: Groupe Clarins
Contact Detail:
Groupe Clarins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Coach (29hrs/pw)Mat Cover
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Clarins' products, their unique ingredients, and the stories behind them. This will not only boost your confidence but also help you engage customers in meaningful conversations.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to refine how you present products and handle customer queries. The more comfortable you are speaking about skincare, the better you'll connect with customers.
✨Tip Number 3
Show your passion! When you genuinely love what you do, it shines through. Share your personal skincare journey and experiences with products to create a relatable connection with customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Clarins family and ready to embark on this exciting journey with us.
We think you need these skills to ace Beauty Coach (29hrs/pw)Mat Cover
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for skincare and beauty shine through! We want to see how passionate you are about the industry and how that passion can translate into exceptional customer service.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Beauty Coach. Highlight your relevant experience and skills that align with what we’re looking for, like your ability to engage customers and promote products.
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique story and experiences that make you a great fit for our team at Clarins Group.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Groupe Clarins
✨Know Your Products Inside Out
Before your interview, make sure you’re well-versed in Clarins' product range. Familiarise yourself with the key ingredients, benefits, and unique selling points. This will not only show your passion for skincare but also demonstrate your commitment to providing exceptional customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about how you engaged customers, resolved issues, or created memorable shopping experiences. This will highlight your ability to maintain high standards and build customer loyalty.
✨Emphasise Your Communication Style
As a Beauty Coach, being a confident and articulate communicator is key. Practice discussing skincare topics clearly and engagingly. You might even role-play with a friend to simulate customer interactions, showcasing your ability to create retail theatre and connect with customers.
✨Demonstrate Your Passion for Beauty
Let your enthusiasm for skincare and beauty shine through during the interview. Share what inspires you about the industry and how you stay updated on trends. This will resonate with the company’s values and show that you’re genuinely excited about the opportunity to contribute to their mission.