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- Tasks: Engage customers in skincare conversations and boost product sales.
- Company: Join Clarins Group, a global leader in skincare and beauty.
- Benefits: Enjoy competitive pay, generous discounts, and career development opportunities.
- Why this job: Make a real impact in beauty while promoting sustainability and inclusivity.
- Qualifications: Experience in beauty or retail with strong customer service skills.
- Other info: Flexible shifts and a vibrant work culture await you!
The predicted salary is between 1040 - 1248 £ per month.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d'être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms. Do you want to help write the next chapter of our story?
The role: Delivering exceptional customer service, you will develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you will do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Comfortable in a target driven environment
- Pro-active and enjoy exploring new sales opportunities
- Customer-focused and results-oriented
You have:
- Experience in a hands-on beauty or retail role with exceptional customer service skills
- Commercial awareness
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evenings
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Career Development opportunities
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
Beauty Coach employer: Groupe Clarins
Contact Detail:
Groupe Clarins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Coach
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Clarins' products, their unique ingredients, and the stories behind them. This will not only boost your confidence but also help you engage customers in meaningful conversations.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to refine how you present products and handle customer queries. The more comfortable you are speaking about skincare, the better you'll connect with customers.
✨Tip Number 3
Show your passion! When you apply through our website, make sure to highlight your love for beauty and skincare. Share personal experiences that showcase your enthusiasm and how it aligns with Clarins' mission of making life more beautiful.
✨Tip Number 4
Be proactive in your job search! Attend beauty events or workshops to network with industry professionals. This not only enhances your knowledge but also opens doors to potential opportunities at Clarins and beyond.
We think you need these skills to ace Beauty Coach
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for skincare and beauty shine through! We want to see how passionate you are about the industry and how that passion can translate into exceptional customer service.
Tailor Your Experience: Make sure to highlight any relevant experience in beauty or retail roles. We’re looking for those exceptional customer service skills, so don’t be shy about sharing specific examples of how you've wowed customers in the past!
Be Authentic: We value authenticity, so be yourself in your application. Share your unique story and what makes you a great fit for our team. Remember, we’re all about diversity and inclusion, so your individuality is a plus!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our amazing team at Clarins Group!
How to prepare for a job interview at Groupe Clarins
✨Know Your Products Inside Out
Before your interview, make sure you’re well-versed in Clarins' product range. Understand the key ingredients, benefits, and unique selling points. This will not only impress your interviewers but also show your genuine passion for skincare and beauty.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you engaged customers, resolved issues, and created memorable experiences. This aligns perfectly with the role's focus on maintaining high standards of customer service.
✨Demonstrate Your Sales Savvy
Be ready to discuss how you’ve successfully met sales targets in previous roles. Share specific strategies you used to attract customers and promote products. This will showcase your ability to thrive in a target-driven environment, which is crucial for this position.
✨Embrace the Brand Story
Familiarise yourself with Clarins' brand story and values. Be prepared to discuss how you can contribute to their mission of 'making life more beautiful'. Showing that you resonate with their ethos will help you stand out as a candidate who truly fits into their culture.