At a Glance
- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join Clarins Group, a global leader in skincare and make-up with a passion for beauty.
- Benefits: Enjoy competitive pay, generous discounts, and 28 days of annual leave.
- Why this job: Be part of a mission to make life more beautiful while developing your skills.
- Qualifications: Experience in beauty or retail with strong customer service and communication skills.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
Ready to bring passion into your career?
A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison dâĂŞtre is \âmaking life more beautiful, passing on a more beautiful planet\â.
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.
Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
Do you want to help write the next chapter of our story?
The role:
Delivering exceptional customer service, youâll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What youâll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Pro-active and enjoy exploring new sales opportunities
- Customer-focused and results-oriented
You have:
- Experience in a hands on beauty or retail role with exceptional customer service skills
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evening
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You â Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
About Clarins GroupAB-Corp certifiedglobal leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose \âmaking life more beautiful, passing on a more beautiful planet,\â is a core commitment outlined in our by-laws.Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.In line with our dual CSR mission of âCaring for people, caring for the planetâ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.This culture allowed us to achieve the certification of Forbes\â Worldâs Best Employers 2024, Forbes\â Worldâs Best Employers 2024 for Women.To learn more about our group and our commitments to people, visitwww.groupeclarins.com .Equal opportunity employerWe believe in making life more beautiful for our employees and our customers.Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
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Beauty Coach (28.9hrs/pw) employer: Groupe Clarins
Contact Detail:
Groupe Clarins Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Beauty Coach (28.9hrs/pw)
â¨Tip Number 1
Get to know the brand inside out! Dive into Clarins' history, values, and product lines. When you walk into that interview, your passion for their mission will shine through, and you'll be able to connect with the team on a deeper level.
â¨Tip Number 2
Practice your customer service skills! Role-play scenarios where you handle different customer interactions. This will help you feel confident in showcasing your ability to engage customers and promote products effectively during the interview.
â¨Tip Number 3
Show off your communication skills! Be ready to articulate your thoughts clearly and confidently. Whether it's discussing skincare benefits or sharing your sales strategies, being an articulate communicator will set you apart from the crowd.
â¨Tip Number 4
Donât forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Beauty Coach (28.9hrs/pw)
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your love for skincare and beauty shine through! Share personal experiences or stories that highlight your enthusiasm for the industry. We want to see that youâre not just looking for a job, but that you genuinely care about making life more beautiful.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Beauty Coach. Highlight your customer service skills and any relevant experience in beauty or retail. We appreciate when candidates take the time to connect their background with what weâre looking for!
Be Authentic: Donât be afraid to let your personality come through in your writing! We value authenticity and want to get to know the real you. Use a friendly tone and be confident in sharing your unique qualities that make you a great fit for our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. Itâs the best way for us to receive your details and ensures youâre considered for the role. Plus, it shows youâre proactive and ready to take the next step in your career with us!
How to prepare for a job interview at Groupe Clarins
â¨Know Your Products Inside Out
Before your interview, make sure youâre well-versed in Clarins' product range. Understand the unique ingredients, benefits, and stories behind each product. This knowledge will not only impress your interviewers but also show your genuine passion for skincare.
â¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you engaged customers, resolved issues, or created memorable shopping experiences. This will demonstrate your ability to maintain high standards of service, which is crucial for the role.
â¨Emphasise Your Communication Style
As a Beauty Coach, being a confident and articulate communicator is key. Practice articulating your thoughts clearly and engagingly. You might even want to role-play potential customer interactions to showcase your ability to build relationships quickly.
â¨Demonstrate Your Passion for Beauty
Let your enthusiasm for skincare and beauty shine through during the interview. Share what inspires you about the industry and how you keep up with trends. This will resonate with the companyâs values and show that youâre not just looking for a job, but a career youâre passionate about.