At a Glance
- Tasks: Engage customers with skincare conversations and boost product sales.
- Company: Join Clarins Group, a global leader in skincare and beauty.
- Benefits: Competitive pay, generous leave, employee discounts, and career development.
- Other info: Diverse and inclusive workplace with growth opportunities.
- Why this job: Be part of a passionate team making life more beautiful for everyone.
- Qualifications: Experience in beauty or retail with strong customer service skills.
The predicted salary is between 20000 - 25000 € per year.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role: Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Comfortable in a target driven environment
- Pro-active and enjoy exploring new sales opportunities
- Customer-focused and results-oriented
You have:
- Experience in a hands on beauty or retail role with exceptional customer service skills
- Commercial awareness
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evenings
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Career Development opportunities
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
Beauty Coach (19.5hrs/pw) TEMP employer: Groupe Clarins
At Clarins Group, we pride ourselves on being a global leader in skincare and make-up, offering a vibrant work culture that champions diversity and inclusion. As a Beauty Coach, you'll enjoy competitive benefits, including a generous employee discount, career development opportunities, and access to wellbeing services, all while engaging with customers in a dynamic retail environment. Join us in our mission to make life more beautiful, where your passion for beauty can flourish and contribute to our legacy of innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (19.5hrs/pw) TEMP
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Clarins' products and values. This way, you can show your passion for skincare and how you align with their mission of making life more beautiful.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage customers or overcome selling challenges. Role-playing with a friend can help you feel more confident and articulate during the real deal.
✨Tip Number 3
Show off your creativity! When discussing how to create retail theatre, share some fun ideas on how you’d attract customers. This will demonstrate your proactive approach and ability to think outside the box.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Clarins family and ready to embark on this exciting journey.
We think you need these skills to ace Beauty Coach (19.5hrs/pw) TEMP
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for skincare and beauty shine through! We want to see how passionate you are about the industry and how that passion can translate into exceptional customer service.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in beauty or retail. We’re looking for those standout moments where you’ve delivered amazing customer service or tackled selling challenges head-on!
Be Authentic:Don’t be afraid to show your personality! We value authenticity and want to get a sense of who you are beyond your qualifications. Share your unique story and how it connects to our brand journey.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Clarins Group!
How to prepare for a job interview at Groupe Clarins
✨Know Your Products Inside Out
Before your interview, make sure you’re well-versed in Clarins' product range. Familiarise yourself with the key ingredients, benefits, and unique selling points. This will not only show your passion for skincare but also demonstrate your commitment to providing exceptional customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about how you engaged customers, resolved issues, or created memorable shopping experiences. This will help you illustrate your ability to maintain high standards and build customer loyalty.
✨Emphasise Your Passion for Beauty
During the interview, let your enthusiasm for skincare and beauty shine through. Share what inspires you about the industry and how you stay updated on trends. This will resonate with the company’s values and show that you’re genuinely interested in contributing to their mission.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might need to demonstrate how you would interact with a customer. Practice this beforehand by simulating conversations about products and addressing potential customer concerns. This will help you feel more confident and prepared.
