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- Tasks: Deliver exceptional customer service and engage customers in skincare conversations.
- Company: Join Clarins Group, a global leader in skincare and make-up with a passion for innovation.
- Benefits: Enjoy competitive pay, generous discounts, 28 days leave, and wellbeing services.
- Why this job: Be part of a mission to make life more beautiful while developing your beauty expertise.
- Qualifications: Experience in beauty or retail, excellent communication, and a passion for skincare.
- Other info: Diverse and inclusive workplace with opportunities for growth and development.
Ready to bring passion into your career?
A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison dâĂŞtre is \âmaking life more beautiful, passing on a more beautiful planet\â.
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.
Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
Do you want to help write the next chapter of our story?
The role:
Delivering exceptional customer service, youâll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What youâll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Pro-active and enjoy exploring new sales opportunities
- Customer-focused and results-oriented
You have:
- Experience in a hands on beauty or retail role with exceptional customer service skills
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evening
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You â Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
About Clarins GroupAB-Corp certifiedglobal leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose \âmaking life more beautiful, passing on a more beautiful planet,\â is a core commitment outlined in our by-laws.Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.In line with our dual CSR mission of âCaring for people, caring for the planetâ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.This culture allowed us to achieve the certification of Forbes\â Worldâs Best Employers 2024, Forbes\â Worldâs Best Employers 2024 for Women.To learn more about our group and our commitments to people, visitwww.groupeclarins.com .Equal opportunity employerWe believe in making life more beautiful for our employees and our customers.Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
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Beauty Coach (14.20hrs/pw) employer: Groupe Clarins
Contact Detail:
Groupe Clarins Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Beauty Coach (14.20hrs/pw)
â¨Tip Number 1
Get to know the brand inside out! Dive into Clarins' history, values, and product range. When you walk into that interview, your passion for their mission will shine through, and you'll be able to connect with the team on a deeper level.
â¨Tip Number 2
Practice your customer service skills! Role-play scenarios where you engage customers and handle challenges. This will not only boost your confidence but also show the interviewers that you're ready to deliver exceptional service right from the start.
â¨Tip Number 3
Showcase your communication skills! Be prepared to discuss how you've built relationships in previous roles. Use specific examples to illustrate your ability to connect with customers and promote products effectively.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Clarins family. Letâs make life more beautiful together!
We think you need these skills to ace Beauty Coach (14.20hrs/pw)
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your love for skincare and beauty shine through! We want to see how passionate you are about the industry and how that passion can translate into exceptional customer service.
Tailor Your Experience: Make sure to highlight any relevant experience in beauty or retail roles. Weâre looking for those exceptional customer service skills, so donât be shy about showcasing your achievements and how they relate to the role!
Be Authentic: We value authenticity, so be yourself in your application. Share your unique story and what makes you a great fit for our team. Remember, weâre all about diversity and inclusion, so your individuality is a plus!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. Itâs the easiest way for us to see your application and get you one step closer to joining our beautiful journey at Clarins!
How to prepare for a job interview at Groupe Clarins
â¨Know Your Products Inside Out
Before your interview, make sure youâre well-versed in Clarins' product range. Familiarise yourself with the key ingredients, benefits, and unique selling points. This will not only show your passion for skincare but also demonstrate your commitment to providing exceptional customer service.
â¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about how you engaged customers, resolved issues, or created memorable shopping experiences. This will help you illustrate your ability to maintain high standards of service, which is crucial for the role.
â¨Emphasise Your Passion for Beauty
During the interview, let your enthusiasm for skincare and beauty shine through. Share what inspires you about the industry and how you keep up with trends. This will resonate with the companyâs values and show that youâre genuinely interested in contributing to their mission of making life more beautiful.
â¨Prepare for Role-Playing Scenarios
Be ready for potential role-playing exercises where you might need to engage a 'customer'. Practice how you would initiate conversations, promote products, and handle objections. This will help you demonstrate your confidence and communication skills, which are key for a Beauty Coach.