At a Glance
- Tasks: Engage customers with skincare conversations and boost product sales.
- Company: Join Clarins, a leading global skincare and make-up brand.
- Benefits: Competitive pay, generous leave, employee discounts, and career development.
- Other info: Flexible shifts, including weekends, in a supportive work environment.
- Why this job: Be part of a passionate team making life more beautiful.
- Qualifications: Experience in beauty or retail with strong customer service skills.
The predicted salary is between 12 - 15 £ per hour.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role: Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times.
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand.
- Have the confidence to overcome selling challenges.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Comfortable in a target driven environment.
- Pro-active and enjoy exploring new sales opportunities.
- Customer-focused and results-oriented.
You have:
- Experience in a hands-on beauty or retail role with exceptional customer service skills.
- Commercial awareness.
- Excellent communication skills and can build relationships quickly.
- Ability to be flexible and work shifts including weekends and evenings.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Career Development opportunities.
- We Care - volunteer day.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
About Clarins Group: A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.
In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive. This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.
Equal opportunity employer: We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Beauty Coach (12.5hrs/wk) employer: Groupe Clarins
At Clarins Group, we pride ourselves on being a global leader in skincare and make-up, offering a vibrant work culture that champions diversity and innovation. As a Beauty Coach at our Boots Lisburn Sprucefield location, you'll enjoy competitive benefits, including a generous employee discount, career development opportunities, and a commitment to employee wellbeing through our comprehensive support services. Join us in our mission to make life more beautiful while thriving in an environment that values your unique contributions and encourages personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Coach (12.5hrs/wk)
✨Tip Number 1
Get to know the brand inside out! Dive into Clarins' history, values, and product lines. When you understand what makes them tick, you can have genuine conversations with customers that resonate.
✨Tip Number 2
Practice your pitch! Role-play with friends or family to build confidence in discussing skincare benefits and product stories. The more comfortable you are, the better you'll engage customers.
✨Tip Number 3
Show your passion! When you’re genuinely excited about skincare, it shines through. Share your personal experiences with products and how they’ve made a difference for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Beauty Coach (12.5hrs/wk)
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how passionate you are about the industry and how that passion can translate into exceptional customer service.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in beauty or retail. We’re looking for specific examples of how you've delivered outstanding customer service and built relationships.
Be Authentic:Don’t be afraid to let your personality come through in your writing. We value authenticity, so share your unique story and what makes you a great fit for the Beauty Coach role.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Groupe Clarins
✨Know Your Products Inside Out
Make sure you’re well-versed in the skincare and beauty products offered by Clarins. Familiarise yourself with their unique ingredients, benefits, and usage. This knowledge will not only impress your interviewers but also help you engage customers effectively.
✨Showcase Your Passion for Beauty
During the interview, let your enthusiasm for skincare and beauty shine through. Share personal experiences or stories that highlight your passion. This will resonate with the company’s values and show that you’re genuinely interested in the role.
✨Demonstrate Exceptional Customer Service Skills
Prepare examples of how you’ve provided outstanding customer service in previous roles. Think about specific situations where you went above and beyond to meet a customer's needs. This will illustrate your ability to maintain high standards and build customer loyalty.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. Practice how you would approach a customer, create retail theatre, and overcome selling challenges. This will showcase your communication skills and ability to connect with customers in a target-driven environment.
