At a Glance
- Tasks: Engage customers with skincare conversations and boost product sales.
- Company: Join Clarins, a global leader in skincare and beauty.
- Benefits: Competitive pay, generous leave, employee discounts, and career development.
- Other info: Flexible shifts and a vibrant work culture await you.
- Why this job: Be part of a passionate team making life more beautiful.
- Qualifications: Experience in beauty or retail with strong customer service skills.
The predicted salary is between 12 - 15 £ per hour.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role: Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Comfortable in a target driven environment
- Pro-active and enjoy exploring new sales opportunities
- Customer-focused and results-oriented
You have:
- Experience in a hands on beauty or retail role with exceptional customer service skills
- Commercial awareness
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evenings
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Career Development opportunities
- We Care - volunteer day
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
About Clarins Group
A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.
In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive. This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.
Equal opportunity employer: We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Beauty Coach (11.25hrs/wk) employer: Groupe Clarins
Contact Detail:
Groupe Clarins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Coach (11.25hrs/wk)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Clarins' products, their unique ingredients, and the stories behind them. This will help you engage customers in meaningful conversations and show your passion for skincare.
✨Tip Number 2
Practice your communication skills! Being a confident and articulate communicator is key. Try role-playing with friends or family to build your confidence in discussing beauty products and addressing customer queries.
✨Tip Number 3
Show your proactive side! Think of creative ways to attract customers, like setting up engaging displays or hosting mini skincare workshops. This not only showcases your initiative but also enhances the customer experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Clarins family and ready to contribute to making life more beautiful!
We think you need these skills to ace Beauty Coach (11.25hrs/wk)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for skincare and beauty shine through! Share personal experiences or stories that highlight your enthusiasm for the industry. We want to see that spark!
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. Highlight your customer service skills and any relevant retail experience. This helps us see how you fit into our team!
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you! Use a friendly tone and express why you’re excited about joining Clarins Group.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Groupe Clarins
✨Know Your Products Inside Out
As a Beauty Coach, you'll need to have a solid understanding of skincare and beauty products. Make sure you research Clarins' product range, including their unique ingredients and benefits. This knowledge will help you engage customers and answer their questions confidently during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about how you handled challenging situations or went above and beyond for a customer. This will demonstrate your ability to maintain high standards and build relationships, which is crucial for this role.
✨Emphasise Your Passion for Beauty
Clarins is looking for someone who is genuinely passionate about skincare and beauty. Be ready to share why you love the industry and how that passion drives you to succeed. This enthusiasm can set you apart from other candidates and show that you're a great fit for their team.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises during your interview. Practice how you would approach a customer, create retail theatre, and promote products. This will not only showcase your communication skills but also your ability to connect with customers and drive sales.