At a Glance
- Tasks: Support the Business Manager and lead a passionate team in delivering exceptional customer service.
- Company: Join Clarins Group, a global leader in skincare and make-up with a commitment to innovation.
- Benefits: Enjoy competitive pay, generous leave, employee discounts, and career development opportunities.
- Other info: Work in a diverse environment with excellent growth potential and wellbeing services.
- Why this job: Be part of a mission to make life more beautiful while growing your career in beauty.
- Qualifications: 2 years of management experience in beauty or retail, with strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role: Supporting the Business Manager you’ll take ownership of the Clarins business in order to grow and develop the account and team. You will lead by example providing excellent customer service at all times.
What you’ll do:
- Support the Business Manager in achieving all business objectives and targets relevant to counter retail.
- Assist in planning the team resource to deliver ultimate levels of customer service to meet the needs of the business.
- Focus on maximising opportunities through brand eventing, new launches and promotions.
- Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business.
- Establish a professional working relationship with each team member in order to assist them in their individual development.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Customer-focused and results-oriented.
- Genuinely looking forward to new challenges.
You have:
- 2 Years background in a management role – ideally in a beauty or retail.
- Significant experience in a Beauty retail or Spa environment.
- Exceptional customer service skills.
- Proven ability of coaching and motivating a team.
- Excellent communication and analytical skills.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Career Development opportunities.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
About Clarins Group: A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws. Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive. This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women. To learn more about our group and our commitments to people, visit www.groupeclarins.com.
Assistant Manager(37.5hrs/pw) Mat Cover employer: Groupe Clarins
At Clarins Group, we pride ourselves on being a global leader in skincare and make-up, offering a vibrant work culture that champions diversity and innovation. As an Assistant Manager, you'll enjoy competitive compensation, generous employee discounts, and extensive career development opportunities, all while contributing to our mission of making life more beautiful. Join us in a rewarding environment where your passion for beauty can flourish and where you can make a meaningful impact on both our customers and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager(37.5hrs/pw) Mat Cover
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty and retail industry. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings at Clarins or similar companies.
✨Tip Number 2
Prepare for interviews by researching Clarins and its values. Understand their commitment to customer service and sustainability. When you walk into that interview, show them you’re not just passionate about skincare but also about making a positive impact!
✨Tip Number 3
Practice your communication skills! As an Assistant Manager, you’ll need to articulate your ideas clearly and motivate your team. Role-play with a friend or record yourself to refine your delivery and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Clarins family. Let’s make your dream job a reality!
We think you need these skills to ace Assistant Manager(37.5hrs/pw) Mat Cover
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how your passion aligns with our mission of making life more beautiful!
Tailor Your CV:Make sure your CV highlights your management experience and customer service skills. We’re looking for someone who can lead a team and deliver exceptional service, so show us how you’ve done that before!
Be Authentic:When writing your cover letter, be yourself! We value genuine communication, so share your story and what excites you about this role at Clarins.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get you one step closer to joining our amazing team.
How to prepare for a job interview at Groupe Clarins
✨Know Your Skincare and Beauty
Make sure you brush up on your knowledge of skincare and beauty products. Clarins is all about passion for innovation, so be ready to discuss your favourite products and how they align with the brand's values. Show them that you’re not just a fan, but someone who understands the industry.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll need to show that you can lead by example. Prepare examples from your past experiences where you've successfully coached or motivated a team. Highlight how you’ve contributed to achieving business objectives in previous roles.
✨Customer Service is Key
Clarins places a strong emphasis on excellent customer service. Be ready to share specific instances where you went above and beyond for a customer. This will demonstrate your customer-focused mindset and your ability to create memorable experiences.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you assess if it’s the right fit for you. Ask about their approach to team development or how they celebrate successes within the team.
