At a Glance
- Tasks: Support the Business Manager and lead a passionate team in delivering exceptional customer service.
- Company: Join Clarins Group, a global leader in skincare and make-up with a commitment to innovation.
- Benefits: Enjoy competitive pay, generous leave, employee discounts, and career development opportunities.
- Other info: Work in a diverse environment with a focus on personal and professional growth.
- Why this job: Be part of a mission to make life more beautiful while growing your career in beauty.
- Qualifications: 2 years of management experience in beauty or retail and exceptional customer service skills.
The predicted salary is between 30000 - 40000 € per year.
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
The role: Supporting the Business Manager you’ll take ownership of the Clarins business in order to grow and develop the account and team. You will lead by example providing excellent customer service at all times.
What you’ll do:
- Support the Business Manager in achieving all business objectives and targets relevant to counter retail.
- Assist in planning the team resource to deliver ultimate levels of customer service to meet the needs of the business.
- Focus on maximising opportunities through brand eventing, new launches and promotions.
- Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business.
- Establish a professional working relationship with each team member in order to assist them in their individual development.
You are:
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Customer-focused and results-oriented.
- Genuinely looking forward to new challenges.
You have:
- 2 Years background in a management role – ideally in a beauty or retail.
- Significant experience in a Beauty retail or Spa environment.
- Exceptional customer service skills.
- Proven ability of coaching and motivating a team.
- Excellent communication and analytical skills.
We have:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Career Development opportunities.
- We Care - Volunteer Day.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
About Clarins Group: A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws. Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.
This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women. To learn more about our group and our commitments to people, visit www.groupeclarins.com.
Equal opportunity employer: We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Assistant Manager (40hrs/wk - Maternity Cover) employer: Groupe Clarins
At Clarins Group, we pride ourselves on being a global leader in skincare and make-up, offering a vibrant work culture that champions diversity and innovation. As an Assistant Manager based in McArthurGlen Swindon, you will enjoy competitive benefits, including a generous employee discount, career development opportunities, and a commitment to employee wellbeing through our Employee Assistance Programme. Join us in our mission to make life more beautiful while thriving in a supportive environment that values your unique contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager (40hrs/wk - Maternity Cover)
✨Tip Number 1
Get to know the company inside out! Research Clarins Group's values, products, and recent news. This way, when you chat with them, you can show off your passion for skincare and beauty, making you stand out as a candidate who truly cares.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Manager role. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and team management. Think of examples from your past roles that highlight your skills. Remember, they want to see how you lead by example and support your team!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Clarins family and ready to contribute to making life more beautiful.
We think you need these skills to ace Assistant Manager (40hrs/wk - Maternity Cover)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for skincare and beauty shine through. We want to see how excited you are about the role and the brand. Share your personal experiences with Clarins products or similar brands to make your application stand out!
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your management experience in beauty or retail, and don’t forget to mention any specific achievements that demonstrate your customer service skills. We love seeing how you've made a difference in previous roles!
Be Authentic:We appreciate authenticity! When writing your cover letter, be yourself and express why you’re genuinely interested in joining our team. Share your thoughts on how you can contribute to our mission of making life more beautiful and how you align with our values.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about wanting to join the Clarins family. We can’t wait to read what you have to say!
How to prepare for a job interview at Groupe Clarins
✨Know Your Stuff
Before the interview, dive deep into Clarins' products and values. Familiarise yourself with their skincare and beauty lines, and understand their commitment to sustainability. This will show your passion for the brand and help you connect your experience to their mission.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached team members or improved customer service. Highlight how you can contribute to the team's growth at Clarins.
✨Customer-Centric Mindset
Clarins places a strong emphasis on customer service. Be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific stories that illustrate your customer-focused approach and how it aligns with Clarins' values.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Inquire about the team dynamics, upcoming product launches, or how Clarins measures success in customer service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.