Trade Support Associate

1. Operational Excellence & Lifecycle Management (Trade Flow & Control)

• Take hands-on ownership of the front-to-back trade lifecycle, ensuring seamless execution, excellent production quality, and robust day-to-day controls.
• Process Ownership: Drive accountability for day-to-day Trade Support production, fostering a high-performance culture across the entire production chain.
• Data Integrity & Control: Perform first-level controls of manually booked trades at inception to ensure all trades are accurately captured for P&L and risk on trade date.
• Booking Support & Validation: Partner with Front Office to assist with trade bookings when required, adhering strictly to the roles & responsibilities matrix and embedded four-eye check protocols.
• Trade Modification Ownership: Act as the primary gatekeeper for trade amendments and cancellations, executing amendments only under authorized Trader approval.
• Complex Workflows: Coordinate approvals with Market Risk and Quantitative teams for non-economic amendments, subsequently executing and reporting impacts to traders.

2. Risk Mitigation & Advisory (Control & Compliance)

• Act as the first line of defence, proactively identifying, escalating, and mitigating operational and financial risks.
• Risk Mitigation: Proactively design, propose, and reinforce ad-hoc controls and reconciliations across products to minimize operational risk.
• Product Expertise: Maintain a deep, end-to-end understanding of complex trade lifecycles, transaction structures, associated hedging, and risk representations.
• Ad-Hoc Control & Reporting: Deliver critical ad-hoc reporting and serve as the main point of contact for inquiries from transversal control functions.

3. Stakeholder Management & Relationship Building (Collaboration & Communication)

• Serve as the vital connective tissue between the Front Office and downstream departments, ensuring seamless communication.
• Front Office Partnership: Build trusted, high-impact relationships with Front Office Traders and Sales, delivering a premium level of service.
• Cross-Functional Coordination: Champion efficient, transparent communication across the entire post-trade ecosystem.
• Knowledge Transfer: Liaise closely with Head Office-based Trade Support to absorb specialized knowledge and successfully establish and document London desk-specific processes.

4. Lifecycle Events, Innovation & Change (Agility & Evolution)

• Manage complex portfolio events and contribute to the evolution of the business through agile problem-solving.
• Event Monitoring: Oversee critical portfolio lifecycle events impacting internal and external positions.
• Event Generation: Manage post-trade lifecycle calculations and manual bookings.
• Business Enablement: Support new business initiatives and product line rollouts using agile problem-solving skills.

Stakeholder Influence & High-Impact Communication

• Cross-Functional Collaboration: Exceptional interpersonal and communication skills, with a proven ability to collaborate seamlessly across diverse stakeholders.

Exceptional Execution, Resilience & Drive

• Solutions-Oriented & Proactive: A highly motivated professional dedicated to driving tasks to completion and continuously improving processes.
• Operational Resilience: Robust stamina and the ability to maintain peak performance during high-volume periods.
• Advanced Problem-Solving & Analytical Rigor: A highly self-directed professional who can confidently navigate complex trading systems and make sound decisions independently.