At a Glance
- Tasks: Manage client relationships and post-trade events in finance.
- Company: Join a leading financial institution with a dynamic team.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Opportunity to learn about Islamic Finance and enhance your career.
- Why this job: Make an impact in finance while building strong client connections.
- Qualifications: Experience in finance and strong communication skills required.
The predicted salary is between 37800 - 46200 £ per year.
- CDI
- 21917
Role Overview
Manage the post trade events and relationships with Natixis clients and all internal Stakeholders
Scope is to cover all London Sales originated Fixed Income and Treasury transactions (Sales & Trading level) and all Dubai Sales originated Islamic Finance business
Take ownership and efficiency for all transaction events arising from the above-mentioned Sales and Trading scope
Establish a strong client relationship for all requests and queries that arise from their portfolio of transactions held with Natixis
- What you will be doing
- Promote a strong and reactive performance culture within the Clients Support group
- Actively collaborate and develop strong relationships with the London Front Office desks
- Ensure the best quality of service is delivered to the Natxis clients, i. e. Front Office Sales, Traders, and the Bank’s external Clients
- Communicate efficiently and adequately to transversal departments for transaction downstream chains
- Support new business lines and business initiatives; apply problem solving skills to the development of new solutions for onboarding of new transactions and assert the bank’s quality of post trade service for Fixed Income, Treasury, and the Islamic Finance business
- Participate and propose reinforcement of ad hoc internal controls and reconciliations that should be in place across products; reduce operational risk; increase client satisfaction
- Ensure a good level of knowledge of the complete lifecycle of trades, sufficient communication bridges and coordination with appropriate teams
- Analyse reports appropriately and resolve any outstanding issues to prevent potential issues
- Forge strong relationship with Natixis external Brokers
- Scope to cover London Sales Capital Market (Fixed Income + Treasury) originated transactions and Dubai Sales Islamic Finance originated transactions
- Additional Accountabilities
- Fixed Income transactions, Treasury Transactions and Islamic Finance Transactions that include (Fixed Income, Treasury, Rates, FX, and Financing)
- Strong adherence to the defined procedures and workflows ensuring all queries are addressed on a timely manner.
- Manage the post trade execution events from pre matching to settlement queries with internal stakeholders and with clients.
- Take ownership and efficiency for all transaction queries arising from the above-mentioned transaction scope
- Establish strong client relationships for all queries arising from their portfolio of trades with NATIXIS as well as internal FO requests.
- Bridge all communication with Paris Head Office in relation to Paris centralised settlements to ensure a seamless settlement with minimal exceptions.
- Assist with development of the Islamic Finance business at NATIXIS with exposure to pre transaction execution and post transaction life cycle processing and confirmation.
- Answer punctual requests from all other NATIXIS Global departments (e. g. Internal Audit, Compliance, Control) and revert accordingly
- Assist with development of the Islamic Finance business NATIXIS through the various from trade inception, stakeholders involved to Operation coordination.
- Ensure vetting process of new Clients is complete and client declared in the systems
- Forward any Client Audit requests to the relevant Audit team
- Ensure all Task in the Client Support daily checklists have been closed in VAULT with all non-closed items marked with ‘Ongoing’ and an additional comment
- Excellent skills and qualities
- Excellent knowledge and understanding of Fixed Income & derivatives products
- Proven track record of success in managing key stakeholder relationships internally & externally
- Strong knowledge of trade processes and trade lifecycles
- Capacity to challenge and improve processes / systems
- Islamic Finance knowledge preferred but not essential
- Good communication skills with Traders and Trade Support team
- Resilient, tenacious and positive in everything you do
- #J-18808-Ljbffr
Sales & Client Support Associate - Finance employer: Groupe BPCE
At Natixis, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Hedge Fund Coverage Banker, you will have access to extensive growth opportunities within the Financial Institutions Group, working alongside top-tier professionals in a supportive environment that values your contributions. Our commitment to employee development and a strong focus on client relationships make Natixis a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Client Support Associate - Finance
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
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Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Groupe BPCE. You never know who might be your next boss or a crucial contact!
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Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Groupe BPCE.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Groupe BPCE. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Sales & Client Support Associate - Finance
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Groupe BPCE and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Groupe BPCE how you can be a team player!
How to prepare for a job interview at Groupe BPCE
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
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If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Groupe BPCE.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Groupe BPCE's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!