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- Tasks: Manage soft services like cleaning and pest control to ensure a safe, clean workplace.
- Company: Join a dynamic team focused on maintaining high standards in facilities management.
- Benefits: Competitive pay, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real difference in creating safe and welcoming environments for everyone.
- Qualifications: Experience in facilities management and strong leadership skills required.
- Other info: This is a 10-month maternity cover role with potential for future opportunities.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
We are seeking an experienced Soft Services Facilities Manager to join on a 10-month maternity cover contract. This role ensures that workplace and customer-facing environments remain safe, clean, and consistently high-performing. You will oversee day-to-day soft services delivery, including pest control, waste management, and cleaning operations, while partnering with internal teams and external suppliers to maintain exceptional standards across the estate.
Key Responsibilities
- Operational Management
- Lead and manage soft FM services with a strong focus on pest control, waste services, and cleaning.
- Ensure all services meet brand, operational, and compliance standards.
- Oversee contractor performance, SLAs, KPIs, and service quality.
- Conduct regular site inspections and audits to identify risks and improvement opportunities.
- Manage reactive and planned maintenance activities related to soft services.
- Ensure all FM activities comply with relevant legislation.
Soft Service Manager in London employer: Groupe Adéquat
Contact Detail:
Groupe Adéquat Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online groups to meet potential employers.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want to show that you’re not just another candidate; you’re genuinely interested in their mission. Tailor your responses to highlight how your experience aligns with their needs, especially in soft services management.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. We can’t stress enough how important it is to articulate your experience in pest control, waste management, and cleaning operations clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
We think you need these skills to ace Soft Service Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Soft Service Manager role. Highlight your experience in managing soft FM services, pest control, and cleaning operations. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed similar services in the past. We love a good story!
Showcase Compliance Knowledge: Since compliance is key in this role, make sure to mention any relevant legislation or standards you’re familiar with. We appreciate candidates who understand the importance of health and safety in facilities management.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Groupe Adéquat
✨Know Your Soft Services Inside Out
Make sure you brush up on your knowledge of soft services management, especially pest control, waste management, and cleaning operations. Be ready to discuss specific examples from your past experience where you've successfully managed these areas.
✨Showcase Your Compliance Knowledge
Since compliance is key in this role, prepare to talk about relevant legislation and standards. Think of instances where you've ensured compliance in your previous roles and how you handled any challenges that arose.
✨Demonstrate Your Leadership Skills
As a Soft Service Manager, you'll be leading teams and managing contractors. Be prepared to share your leadership style and provide examples of how you've motivated teams or improved service delivery in the past.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to soft services and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.