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- Tasks: Lead and manage soft services like cleaning and pest control to ensure a safe workplace.
- Company: Join a dynamic team focused on maintaining high standards in facilities management.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real difference in creating safe and clean environments for everyone.
- Qualifications: Experience in facilities management and strong communication skills are essential.
- Other info: This is a 10-month maternity cover role with potential for future opportunities.
The predicted salary is between 40000 - 50000 £ per year.
We’re seeking an experienced Workplace Facilities Manager to join on a 10‑month maternity cover contract. This role ensures that workplace and customer‑facing environments remain safe, clean, and consistently high‑performing.
You’ll oversee day‑to‑day soft services delivery, including pest control, waste management, and cleaning operations, while partnering with internal teams and external suppliers to maintain exceptional standards across the estate.
Key Responsibilities- Lead and manage soft FM services with a strong focus on pest control, waste services, and cleaning.
- Ensure all services meet brand, operational, and compliance standards.
- Oversee contractor performance, SLAs, KPIs, and service quality.
- Conduct regular site inspections and audits to identify risks and improvement opportunities.
- Manage reactive and planned maintenance activities related to soft services.
- Ensure all FM activities comply with relevant legislation and internal policies.
- Maintain accurate documentation, risk assessments, and compliance records.
- Support sustainability initiatives, particularly around waste reduction and recycling.
- Build strong relationships with workplace teams, operational leaders, and external suppliers.
- Act as the primary point of contact for soft services queries and escalations.
- Work with procurement and contract partners to drive value and continuous improvement.
- Manage budgets related to soft FM services, ensuring cost control and value for money.
- Support tendering, contract reviews, and supplier negotiations where required.
You’ll be a great fit if you bring:
- Proven experience in facilities management within retail, hospitality, corporate, or large‑scale customer‑facing environments.
- Hands‑on experience managing pest control, waste, and cleaning services.
- Strong supplier management and contract oversight skills.
- Excellent communication and stakeholder engagement abilities.
- A proactive, solutions‑focused mindset with the ability to work at pace.
- Confidence managing compliance, audits, and health & safety requirements.
Soft Services Manager employer: Groupe Adéquat UK
Contact Detail:
Groupe Adéquat UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your responses to highlight how your experience in pest control, waste management, and cleaning aligns with their needs.
✨Tip Number 3
Showcase your hands-on experience! Be ready to discuss specific examples of how you've managed soft services and improved operational standards in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining our team.
We think you need these skills to ace Soft Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management, especially in soft services like pest control and cleaning. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Soft Services Manager role. Share specific examples of how you've managed similar services and built strong relationships with suppliers.
Showcase Your Compliance Knowledge: Since compliance is key in this role, make sure to mention any experience you have with health and safety regulations or audits. We love candidates who can demonstrate a proactive approach to maintaining standards!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Groupe Adéquat UK
✨Know Your Soft Services Inside Out
Make sure you brush up on your knowledge of pest control, waste management, and cleaning operations. Be ready to discuss specific examples from your past experience where you successfully managed these services, as this will show your expertise and confidence in the role.
✨Showcase Your Compliance Savvy
Since health, safety, and compliance are crucial for this position, prepare to talk about how you've ensured compliance in previous roles. Bring examples of risk assessments or audits you've conducted, and be ready to discuss how you keep documentation accurate and up-to-date.
✨Demonstrate Strong Stakeholder Management Skills
Think about times when you've built strong relationships with internal teams or external suppliers. Be prepared to share how you’ve handled queries or escalations effectively, as this will highlight your communication skills and ability to engage stakeholders.
✨Prepare for Financial Discussions
Since budget management is part of the role, be ready to discuss your experience with financial oversight. Have examples of how you've controlled costs or driven value in previous contracts, as this will show your capability in managing budgets effectively.