Soft Services Manager

Soft Services Manager

Full-Time 67000 - 67000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage soft services like cleaning and waste to keep our workplace top-notch.
  • Company: Join a dynamic team in a leading London-based company.
  • Benefits: Competitive salary, flexible working options, and a supportive work environment.
  • Why this job: Make a real difference in creating safe and clean spaces for everyone.
  • Qualifications: Experience in facilities management and strong leadership skills.
  • Other info: 10-month contract with opportunities for growth and development.

The predicted salary is between 67000 - 67000 £ per year.

Workplace Facilities Manager – Maternity Cover (10‑Month Contract)

Location: London

Salary: £67,000

Contract: Fixed‑term (10 months)

About the Role

We’re seeking an experienced Workplace Facilities Manager to join on a 10‑month maternity cover contract. This role ensures that workplace and customer‑facing environments remain safe, clean, and consistently high‑performing. You’ll oversee day‑to‑day soft services delivery, including pest control, waste management, and cleaning operations, while partnering with internal teams and external suppliers to maintain exceptional standards across the estate.

Key Responsibilities

  • Lead and manage soft FM services with a strong focus on pest control, waste services, and cleaning.
  • Ensure all services meet brand, operational, and compliance standards.
  • Oversee contractor performance, SLAs, KPIs, and service quality.
  • Conduct regular site inspections and audits to identify risks and improvement opportunities.
  • Manage reactive and planned maintenance activities related to soft services.

Health, Safety

Soft Services Manager employer: Groupe Adéquat UK (GA UK)

As a leading employer in the heart of London, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee well-being and professional growth. Our commitment to excellence is reflected in our comprehensive benefits package, which includes competitive salaries, ongoing training opportunities, and a supportive environment that encourages innovation and collaboration. Join us to make a meaningful impact while enjoying the unique advantages of working in one of the world's most vibrant cities.
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Contact Detail:

Groupe Adéquat UK (GA UK) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Soft Services Manager

Tip Number 1

Network like a pro! Reach out to your connections in the facilities management sector. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its values. Tailor your responses to show how your experience in managing soft services aligns with their needs. We want to see that you’re not just a fit, but the perfect fit!

Tip Number 3

Showcase your achievements! When discussing your past roles, highlight specific examples of how you improved service delivery or compliance standards. Numbers and results speak volumes, so don’t hold back!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Soft Services Manager

Operational Management
Pest Control Management
Waste Management
Cleaning Operations Management
Contractor Performance Oversight
Service Level Agreements (SLAs)
Key Performance Indicators (KPIs)
Site Inspections
Risk Assessment
Health and Safety Compliance
Customer Service Orientation
Team Collaboration
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Soft Services Manager role. Highlight your experience in managing soft FM services, pest control, and cleaning operations to show us you’re the right fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about workplace facilities management and how your previous roles have prepared you for this position. We want to see your personality come through!

Showcase Your Achievements: Don’t just list your responsibilities; tell us about your achievements! Whether it’s improving service quality or enhancing compliance standards, we love to see how you’ve made a difference in your past roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!

How to prepare for a job interview at Groupe Adéquat UK (GA UK)

Know Your Soft Services Inside Out

Make sure you brush up on your knowledge of soft services management, especially pest control, waste management, and cleaning operations. Be ready to discuss specific examples from your past experience where you've successfully managed these areas.

Showcase Your Operational Management Skills

Prepare to talk about how you've led teams in the past, focusing on KPIs and SLAs. Think of a few key achievements that demonstrate your ability to maintain high standards and improve service quality, as this will resonate well with the interviewers.

Be Ready for Scenario Questions

Expect questions that put you in hypothetical situations related to health and safety or compliance issues. Practise your responses to show how you would handle challenges, ensuring you highlight your problem-solving skills and attention to detail.

Research the Company Culture

Understanding the company's values and culture is crucial. Look into their approach to workplace environments and customer service. This will help you tailor your answers to align with their expectations and demonstrate that you're a great fit for the team.

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