At a Glance
- Tasks: Lead a premium residential building, ensuring exceptional resident experiences and smooth operations.
- Company: Join a vibrant community-focused company in the heart of London.
- Benefits: Competitive salary, performance bonus, pension, and benefits package.
- Other info: Dynamic role with opportunities for personal growth and community building.
- Why this job: Make a real impact in a flagship residential community with autonomy and visibility.
- Qualifications: Experience in residential management or customer-focused environments is essential.
The predicted salary is between 50000 - 55000 £ per year.
Location: London
Salary: Up to £50,000 - £55,000 per annum + bonus & benefits
Contract: Full‑time, permanent
About the Role
We’re looking for an experienced Residential General Manager to take full ownership of a premium, community‑led residential building in London. This is a high‑visibility leadership role, responsible for delivering an exceptional resident experience while ensuring the smooth, safe, and commercially sound operation of the building.
You’ll act as the face of the building, leading the on‑site team, setting standards, and creating a vibrant, well‑run environment where residents genuinely want to live. Balancing hands‑on leadership with strategic oversight, you’ll ensure operational excellence, strong financial control, and a consistent, high‑quality service offer.
Key Responsibilities
- Building & Operations Management
- Take full accountability for the day‑to‑day running of the building, ensuring it is safe, compliant, and immaculately presented.
- Own all health & safety, compliance, and risk management requirements, coordinating audits, inspections, and remedial actions.
- Manage contractors and service partners, ensuring works are delivered on time, on budget, and to agreed standards.
- Oversee facilities management, cleaning, maintenance, and security functions.
- Leadership & People Management
- Recruit, lead, and develop a high‑performing on‑site team across front‑of‑house, operations, and facilities.
- Create a positive, engaging team culture focused on accountability, collaboration, and service excellence.
- Conduct regular one‑to‑ones, performance reviews, and coaching sessions.
- Build effective rotas and workforce plans in line with operational demand.
- Resident Experience
- Lead the delivery of an exceptional end‑to‑end resident journey, from first contact through to move‑out.
- Act as the main point of escalation for resident issues, resolving matters professionally and proactively.
- Drive engagement, community activity, satisfaction scores, and resident advocacy.
- Use feedback to continuously improve service, processes, and the overall living experience.
- Commercial & Financial Management
- Manage site budgets, service charge expenditure, and cost controls.
- Track performance against KPIs, occupancy, satisfaction metrics, and service standards.
- Identify opportunities to improve efficiency, value, and resident experience.
- Collaborate with central teams on reporting, forecasting, and performance improvement.
About You
You’ll be a confident, visible leader who enjoys running a building as if it were your own. You’re likely to have experience in:
- Residential, PRS, student accommodation, PBSA, hospitality, or serviced living environments.
- Leading on‑site teams in customer‑focused, operationally complex settings.
- Managing compliance, contractors, and day‑to‑day building operations.
Key Attributes
- Strong people leadership and communication skills.
- Calm, solutions‑focused approach to problem‑solving.
- Commercially aware and comfortable with budgets and performance metrics.
- Hands‑on, adaptable, and able to switch between strategy and delivery.
- Passionate about creating great places to live and building strong communities.
Working Hours
Site‑based role, aligned to resident and operational needs. Core hours typically between 8am–8pm, Monday to Friday. Occasional weekend cover required during peak periods or events.
What’s on Offer
- Salary up to £55,000, dependent on experience
- Performance‑related bonus
- Pension and benefits package
- The opportunity to lead a flagship residential community in London
- A role with autonomy, visibility, and genuine impact
General Manager in Slough employer: Groupe Adéquat UK (GA UK)
Groupe Adéquat UK is an exceptional employer that values leadership and innovation in the Facilities Management sector. With a focus on operational excellence and compliance, employees are empowered to make a significant impact within a prestigious organisation while enjoying a collaborative work culture that fosters professional growth and development. Located in a vibrant area, the company offers unique opportunities to engage with heritage buildings, making it a rewarding place for those passionate about preserving history while advancing their careers.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Slough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out for informational chats. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with their goals. This will help you stand out as someone who genuinely cares about the role and the community.
✨Tip Number 3
Practice your pitch! Be ready to talk about your leadership style and how you’ve successfully managed teams and operations in the past. Use specific examples that highlight your problem-solving skills and ability to create a positive resident experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that General Manager role!
We think you need these skills to ace General Manager in Slough
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams and created positive environments in previous roles. Use specific examples that demonstrate your ability to lead and inspire others.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We’re looking for someone who understands the unique challenges of managing a residential building, so make sure to reflect that in your application.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon and focus on communicating your relevant experience and skills effectively. Remember, less is often more!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Groupe Adéquat UK (GA UK)
✨Know the Building Inside Out
Before your interview, make sure you research the residential building thoroughly. Understand its unique features, community initiatives, and any recent news. This will not only show your genuine interest but also help you discuss how you can enhance the resident experience.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you've successfully managed teams in the past. Use specific examples that highlight your ability to create a positive team culture and drive performance. This is crucial for a role that requires strong people management skills.
✨Demonstrate Financial Acumen
Brush up on your financial management skills. Be ready to talk about how you've managed budgets, tracked KPIs, and improved operational efficiency in previous roles. This will reassure them that you can handle the commercial aspects of the General Manager position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples where you've resolved resident issues or improved service delivery. This will showcase your calm, solutions-focused approach and your commitment to creating great living environments.
