At a Glance
- Tasks: Manage facilities contracts and ensure exceptional service delivery to clients.
- Company: Leading building services and engineering business with a strong reputation.
- Benefits: Competitive salary, company vehicle, and ongoing professional development.
- Other info: Opportunities for career progression and exposure to innovative projects.
- Why this job: Join a collaborative culture and make a real impact in diverse sectors.
- Qualifications: Experience in facilities management and strong client relationship skills.
The predicted salary is between 51000 - 65000 £ per year.
About the Role
We are looking for an experienced and commercially focused
Contract Manager to join a leading building services and engineering business delivering high-quality solutions across commercial, industrial, healthcare, education, retail, and public sector environments.
With a long-standing reputation for technical excellence, innovation, and customer service, our organisation provides end-to-end engineering and facilities solutions, from design and installation through to maintenance, compliance, lifecycle planning, and project delivery.
This is a key client-facing role responsible for the successful delivery of facilities management and engineering contracts across a varied portfolio.
You will oversee operational performance, support engineering teams, maintain strong client relationships, and ensure contracts are delivered safely, compliantly, and profitably.
The successful candidate will be a proactive leader with strong commercial acumen and a passion for delivering exceptional service while identifying opportunities to enhance client relationships and drive business growth.
Key Responsibilities
- Contract & Service Delivery Management
- Manage the day-to-day delivery of facilities management and engineering service contracts.
- Act as the primary point of contact for clients, ensuring exceptional levels of service and customer satisfaction.
- Monitor contract performance against agreed KPIs, SLAs, and contractual obligations.
- Maintain oversight of planned preventative maintenance (PPM), reactive works, and work-in-progress (WIP) activities.
- Ensure engineering teams, subcontractors, and suppliers deliver services efficiently and to the required standards.
- Drive continuous improvement initiatives to enhance operational performance and service delivery.
- Ensure contracts are delivered safely, compliantly, and within agreed budgets.
- Client & Stakeholder Management
- Build and maintain strong, long-term relationships with clients and key stakeholders.
- Conduct regular service review meetings and provide operational and commercial updates.
- Identify opportunities to improve service delivery and develop existing contracts.
- Prepare and issue quotations for additional works, upgrades, and improvement projects.
- Collaborate with clients to understand future requirements and support strategic planning initiatives.
- Commercial Management
- Take ownership of contract profitability, financial performance, and commercial outcomes.
- Monitor contract budgets, expenditure, and forecasting activities.
- Support monthly reporting, financial reviews, and performance analysis.
- Ensure variations and additional works are effectively managed and commercially agreed.
- Identify opportunities to maximise revenue and improve contract margins.
- Technical & Engineering Support
- Provide technical support and guidance to engineering and operational teams.
- Assist with the development of specifications for repairs, plant replacement, upgrades, lifecycle projects, and refurbishments.
- Support effective asset management strategies across client portfolios.
- Ensure engineering activities are carried out in line with industry standards and best practice.
- Compliance, Health & Safety
- Promote a strong culture of health, safety, quality, and compliance.
- Ensure full compliance with statutory regulations, company policies, and industry standards.
- Monitor contractor performance and ensure appropriate safe systems of work are in place.
- Support audits, inspections, and compliance reviews, ensuring actions are completed within agreed timescales.
- Maintain accurate records and documentation across all contracts.
- Asset Management & Sustainability
- Support the development of lifecycle plans and investment strategies.
- Assist clients with budget forecasting and asset replacement planning.
- Identify opportunities to improve energy efficiency and sustainability performance.
- Contribute to environmental and carbon reduction initiatives across the portfolio.
Skills & Experience
Essential
- Proven experience managing Facilities Management, Engineering, Building Services, or Maintenance contracts.
- Strong commercial awareness with experience managing budgets, profitability, and contract performance.
- Excellent client relationship and stakeholder management skills.
- Experience preparing quotations, managing contract variations, and delivering additional works.
- Good technical understanding of building services and maintenance environments.
- Strong problem-solving, organisational, and communication skills.
- Ability to manage multiple priorities and a diverse portfolio of clients and contracts.
- Proficient in Microsoft Office and contract management systems.
Desirable
- Qualification in Engineering, Facilities Management, Building Services, or a related discipline.
- IOSH Managing Safely, NEBOSH, or equivalent Health & Safety qualification.
- Experience within Hard FM, M&E, Building Services, or Technical Facilities Management.
- Knowledge of asset lifecycle planning and sustainability initiatives.
- Experience using CAFM systems and performance reporting tools.
What We Offer
- Competitive salary and benefits package.
- Company vehicle or car allowance.
- Ongoing professional development and career progression opportunities.
- The opportunity to work within a respected and growing engineering and building services organisation.
- A collaborative, supportive culture that values innovation, accountability, and continuous improvement.
- Exposure to a diverse range of clients, projects, and sectors across the UK.
- The chance to play a key role in delivering technically excellent, customer-focused solutions that make a real impact.
Contract Type
Permanent, Full Time
Reporting To
Operations Manager / Account Director
Salary
Competitive + Benefits + Company Vehicle/Allowance
Contract Manager in Leeds employer: Groupe Adéquat UK (GA UK)
Groupe Adéquat UK is an exceptional employer that values leadership and innovation in the Facilities Management sector. With a focus on operational excellence and compliance, employees are empowered to make a significant impact within a prestigious organisation while enjoying a collaborative work culture that fosters professional growth and development. Located in a vibrant area, the company offers unique opportunities to engage with heritage buildings, making it a rewarding place for those passionate about preserving history while advancing their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager in Leeds
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
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✨Tailor Your Application for Full-Time Roles
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We think you need these skills to ace Contract Manager in Leeds
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Groupe Adéquat UK (GA UK)
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
