Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant residential community, ensuring exceptional experiences for residents.
- Company: Premium residential management company in London with a focus on community.
- Benefits: Competitive salary, performance bonus, pension, and benefits package.
- Other info: Enjoy autonomy and visibility in a role that values community and resident satisfaction.
- Why this job: Make a real impact in a flagship residential building while leading a dynamic team.
- Qualifications: Experience in residential management or hospitality with strong leadership skills.
The predicted salary is between 50000 - 55000 £ per year.
Location: London
Salary: Up to £50,000 - £55,000 per annum + bonus & benefits
Contract: Full‑time, permanent
About the Role
We’re looking for an experienced Residential General Manager to take full ownership of a premium, community‑led residential building in London. This is a high‑visibility leadership role, responsible for delivering an exceptional resident experience while ensuring the smooth, safe, and commercially sound operation of the building.
You’ll act as the face of the building, leading the on‑site team, setting standards, and creating a vibrant, well‑run environment where residents genuinely want to live. Balancing hands‑on leadership with strategic oversight, you’ll ensure operational excellence, strong financial control, and a consistent, high‑quality service offer.
Key Responsibilities
- Building & Operations Management
- Take full accountability for the day‑to‑day running of the building, ensuring it is safe, compliant, and immaculately presented.
- Own all health & safety, compliance, and risk management requirements, coordinating audits, inspections, and remedial actions.
- Manage contractors and service partners, ensuring works are delivered on time, on budget, and to agreed standards.
- Oversee facilities management, cleaning, maintenance, and security functions.
- Leadership & People Management
- Recruit, lead, and develop a high‑performing on‑site team across front‑of‑house, operations, and facilities.
- Create a positive, engaging team culture focused on accountability, collaboration, and service excellence.
- Conduct regular one‑to‑ones, performance reviews, and coaching sessions.
- Build effective rotas and workforce plans in line with operational demand.
- Resident Experience
- Lead the delivery of an exceptional end‑to‑end resident journey, from first contact through to move‑out.
- Act as the main point of escalation for resident issues, resolving matters professionally and proactively.
- Drive engagement, community activity, satisfaction scores, and resident advocacy.
- Use feedback to continuously improve service, processes, and the overall living experience.
- Commercial & Financial Management
- Manage site budgets, service charge expenditure, and cost controls.
- Track performance against KPIs, occupancy, satisfaction metrics, and service standards.
- Identify opportunities to improve efficiency, value, and resident experience.
- Collaborate with central teams on reporting, forecasting, and performance improvement.
About You
You’ll be a confident, visible leader who enjoys running a building as if it were your own. You’re likely to have experience in:
- Residential, PRS, student accommodation, PBSA, hospitality, or serviced living environments.
- Leading on‑site teams in customer‑focused, operationally complex settings.
- Managing compliance, contractors, and day‑to‑day building operations.
Key Attributes
- Strong people leadership and communication skills.
- Calm, solutions‑focused approach to problem‑solving.
- Commercially aware and comfortable with budgets and performance metrics.
- Hands‑on, adaptable, and able to switch between strategy and delivery.
- Passionate about creating great places to live and building strong communities.
Working Hours
Site‑based role, aligned to resident and operational needs. Core hours typically between 8am–8pm, Monday to Friday. Occasional weekend cover required during peak periods or events.
What’s on Offer
- Salary up to £55,000, dependent on experience
- Performance‑related bonus
- Pension and benefits package
- The opportunity to lead a flagship residential community in London
- A role with autonomy, visibility, and genuine impact
General Manager (Food) in City of London employer: Groupe Adéquat UK (GA UK)
Contact Detail:
Groupe Adéquat UK (GA UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager (Food) in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out for informational chats. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with their goals. This will help you stand out as someone who genuinely cares about the role and the community.
✨Tip Number 3
Practice your pitch! Be ready to talk about your leadership style and how you’ve created positive environments in past roles. Use specific examples that showcase your ability to manage teams and enhance resident experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our community-focused mission.
We think you need these skills to ace General Manager (Food) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the General Manager role. Highlight your leadership experience and any relevant operational management roles you've held in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about creating great places to live and how your background makes you the perfect fit for our community-led approach.
Showcase Your People Skills: As a General Manager, you'll be leading a team and engaging with residents. Make sure to include examples of how you've successfully managed teams and improved resident experiences in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Groupe Adéquat UK (GA UK)
✨Know the Building Inside Out
Before your interview, make sure you research the residential building thoroughly. Understand its unique features, community initiatives, and any recent news or developments. This will show your genuine interest and help you discuss how you can enhance the resident experience.
✨Showcase Your Leadership Style
Be prepared to talk about your leadership approach and how you've successfully managed teams in the past. Use specific examples that highlight your ability to create a positive team culture and drive performance. This is crucial for a role that requires strong people management skills.
✨Demonstrate Financial Acumen
Since the role involves managing budgets and performance metrics, brush up on your financial management skills. Be ready to discuss how you've handled budgets in previous roles and any strategies you've implemented to improve efficiency and cost control.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and approach to resident issues. Think of examples where you've resolved conflicts or improved service delivery. This will help you illustrate your calm, solutions-focused mindset.