Telesales Apprentice in Aylesbury

A leading regional tyre distributor based in Aylesbury (with an additional hub in Potters Bar), supplying car, van, and 44 tyres across premium, mid-range, and budget categories. An employee‑centred culture with operational excellence & innovation to give you growth and development opportunities.

• Full support and training from experienced team members
• Dedicated time to complete apprenticeship learning and assignments
• Opportunity to gain a qualification in Customer Service
• A friendly and inclusive team environment

Roles And Responsibilities

• Handle high‑volume inbound calls (approximately 150 per day), processing customer orders accurately and efficiently
• Respond to customer queries and provide detailed product information when required
• Conduct proactive outbound calls to existing customers and cold calls to potential customers to drive sales and engagement
• Ensure total customer satisfaction by understanding and addressing individual business needs
• Manage an assigned customer base, maintaining strong relationships and delivering excellent service
• Grow profitability within your designated area, working collaboratively with office‑based colleagues and external Business Development Managers
• Training with Milton Keynes College
• Ongoing training, support and development with the employer

Hours of Work: 8.30am‑5.30pm, Monday‑Friday. Subject to change in the event of holiday & sickness cover.

Seniority level

Internship

Employment type

Full‑time

Job function

Marketing Services

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