At a Glance
- Tasks: Engage with customers, follow up on quotes, and turn interest into orders.
- Company: Join a dynamic team in a supportive sales environment.
- Benefits: Gain valuable experience, develop skills, and enjoy a friendly workplace.
- Other info: Perfect for those looking to grow in sales and customer relations.
- Why this job: Make a real impact by helping customers and driving sales success.
- Qualifications: Good education, customer service experience, and a proactive attitude.
Main Duties:
- Keep in regular contact with customers by following up quotations, gathering feedback and spotting opportunities to turn quotes into orders.
- Make friendly and confident outbound calls to prospective customers who have shown interest via our marketing campaigns or website enquiries.
- Ask the right questions to understand customer needs, qualify leads and move through to quotation stage.
- Manage daily quotation follow-up calls in line with agreed KPIs, keeping momentum and ensuring customers receive a timely response.
- Log calls, actions, appointments and follow-ups clearly and accurately so nothing gets missed.
- Keep the CRM database well maintained, ensuring customer details, sales information and quotation updates are accurate and easy to follow.
- Record callback dates, actions and notes on HubSpot so our sales team always have clear and up-to-date information.
- Build a good understanding of the company’s products, capabilities, margins and production lead times to support helpful customer conversations.
- Work closely with the sales team and Business Development Managers, providing cheerful, reliable and proactive support with sales activity and administration.
- Help progress outstanding quotations, identify confirmed orders and make sure the sales forecast reflects current opportunities accurately.
- Prepare costing estimates and supporting documentation for customer enquiries.
Qualifications:
- Good standard of general education, including English and Maths or equivalent. (E)
- Relevant sales, customer service, business administration or CRM system training. (D)
Skills & Knowledge:
- A friendly, approachable and confident manner, with a proactive can-do attitude (E).
- Professional, helpful and engaging telephone manner (E).
- Highly organised, strong attention to detail and the ability to keep accurate notes (E).
- Commercial awareness, ability to listen, understand customer needs, recognising potential sales opportunities (E).
- Confidence using CRM systems or a willingness to learn and maintain accurate records (E).
- Knowledge of HubSpot or similar CRM platforms (D).
- Understanding of sales pipelines, quotation follow-up processes and sales forecasting (D).
- Interested in learning about engineering, manufacturing or technical products (D).
Experience:
- Experience speaking with customers via telephone (E).
- Experience in a customer service / telesales role (E).
- Experience working to targets, KPIs or agreed activity levels. (D).
- Experience within an engineering, manufacturing, technical sales (D).
Personal Attributes:
Personality is key - We are looking for someone with a positive, professional and approachable communication style, who can build rapport with customers and make them feel valued. You should be organised, reliable and comfortable taking ownership of your work, while contributing to a supportive, collaborative and customer-focused sales team.
Internal Sales Administrator employer: Group Rhodes Limited
At Group Rhodes, we pride ourselves on being an excellent employer, offering a supportive work culture that values innovation and teamwork. Located in Wakefield, our full-time Maintenance Electrician role provides not only competitive pay but also opportunities for professional growth through ongoing training and development. Join us to be part of a dynamic team where your contributions are recognised, and you can make a meaningful impact in a thriving engineering environment.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Administrator
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales Administrator at Group Rhodes Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Group Rhodes Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales Administrator
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Group Rhodes Limited:When writing your cover letter, make sure to tailor your message specifically for Group Rhodes Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Group Rhodes Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Group Rhodes Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Group Rhodes Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Group Rhodes Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
