Customer Service Engineer (Contract) in London
Customer Service Engineer (Contract)

Customer Service Engineer (Contract) in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to support and enhance BMS systems on exciting projects.
  • Company: Established electrical contractor with a strong focus on safety and teamwork.
  • Benefits: Enjoy private healthcare, dental insurance, and a pension scheme.
  • Why this job: Make a real impact in a supportive environment while developing your skills.
  • Qualifications: Experience in BMS service and a solid understanding of HVAC systems.
  • Other info: Flexible hours and opportunities for career growth in a dynamic workplace.

The predicted salary is between 36000 - 60000 £ per year.

Group Metropolitan was founded in 1985 as an electrical contractor carrying out small moves and changes projects for a select few clients. Over the past 35 years, we have grown into a turnkey Principal Contractor offering in-house tradespeople, with a projected turnover of £85m. This has been achieved by working collaboratively with our clients to understand their needs and become an extension of their business, expanding our service offerings and geography to meet the expectations required. Whilst the business has seen organic growth over the years, our core values of Safety, Quality, Integrity and People remain the same.

Group Metropolitan is an equal opportunities employer committed to fostering a supportive and inclusive workplace. We value dedication, innovation, and teamwork, and we strive to provide an environment where all employees can thrive.

Metropolitan BMS Services are currently seeking to recruit a BMS Engineer to work alongside our team of experienced BMS engineers. This role would ideally suit anyone that has experience in carrying out BMS Service as well as undertaking small works under their own initiative.

  • Type of contract: Permanent
  • Generally, the above hours will be flexible in line with the needs of the business. We operate a fair working policy but if any extended overtime is worked by agreement of your line manager, then overtime payment will be applicable.
  • Commissioning of small systems.
  • Working closely with the Service Manager to develop software strategy and implementation.
  • Working on multiple small/medium size projects.
  • To have a strong understanding of HVAC systems.
  • Efficient with Microsoft software such as Excel, Word and Outlook.

Following 12 months of continuous employment, you are entitled to become a beneficiary of the Employee-Owned Trust (EOT) scheme.

  • Private Healthcare.
  • Private Dental Insurance.
  • Life Insurance.
  • Pension Scheme.
  • Length of Service reward scheme.
  • Tradepoint discount scheme.
  • Private Financial Advice.

Customer Service Engineer (Contract) in London employer: Group Metropolitan

Group Metropolitan is an exceptional employer that prioritises a supportive and inclusive work environment, fostering employee growth through collaboration and innovation. With a commitment to safety, quality, and integrity, employees enjoy flexible working hours, comprehensive benefits including private healthcare and dental insurance, and the opportunity to participate in the Employee-Owned Trust scheme after one year of service. Join us in a dynamic role as a Customer Service Engineer, where your contributions will be valued and rewarded in a thriving company culture.
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Contact Detail:

Group Metropolitan Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Engineer (Contract) in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Customer Service Engineer role. You never know who might have the inside scoop on an opportunity!

✨Tip Number 2

Prepare for interviews by researching Group Metropolitan and understanding their core values: Safety, Quality, Integrity, and People. Tailor your responses to show how your experience aligns with these values, and demonstrate your commitment to teamwork and innovation.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience with BMS systems and HVAC. The more you practice, the more confident you'll feel when it’s time to shine in front of the hiring team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Customer Service Engineer position!

We think you need these skills to ace Customer Service Engineer (Contract) in London

BMS Service Experience
HVAC Systems Knowledge
Software Strategy Development
Project Management
Commissioning Skills
Initiative
Microsoft Excel
Microsoft Word
Microsoft Outlook
Teamwork
Communication Skills
Problem-Solving Skills
Flexibility
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the Customer Service Engineer role. Highlight your BMS service experience and any relevant projects you've worked on. We want to see how you can fit into our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your values align with ours at Group Metropolitan. Show us your dedication and teamwork spirit!

Be Clear and Concise: When filling out your application, keep your language clear and to the point. Avoid jargon unless it's relevant to the role. We appreciate straightforward communication, so make it easy for us to see your qualifications!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Group Metropolitan

✨Know Your Stuff

Make sure you brush up on your knowledge of HVAC systems and BMS services. Be ready to discuss your previous experiences and how they relate to the role. This shows that you’re not just a good fit for the job, but that you genuinely understand the industry.

✨Showcase Your Team Spirit

Group Metropolitan values teamwork, so be prepared to share examples of how you've collaborated with others in past roles. Highlight any projects where you worked closely with colleagues or clients to achieve a common goal. This will demonstrate that you align with their core values.

✨Be Flexible and Open-Minded

Since the role involves working on multiple small to medium-sized projects, show that you can adapt to changing circumstances. Share instances where you’ve successfully managed shifting priorities or taken the initiative to solve problems on the fly.

✨Ask Thoughtful Questions

Prepare some insightful questions about the company culture, ongoing projects, or future growth plans. This not only shows your interest in the role but also gives you a chance to assess if the company is the right fit for you.

Customer Service Engineer (Contract) in London
Group Metropolitan
Location: London

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