Regional Client Director

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth.

About OpenDoor: A Leading WPP Media Brand

At WPP, we’re constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP’s impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client’s specific needs and challenges, providing easy access to the right capabilities.

The unique OpenDoor partnership model is built to deliver next level productivity, fuelled by our industry-leading approach to people, platforms, and process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production.

Role Summary and Impact

We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Client Director. This is a Full-time position based in London. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses with a focus on Consumer Devices and Services such as Amazon Music, Fresh, FireTV, Kindle, Alexa.

• The Client Director plays a fundamental role in leading conversations with day-to-day clients to ensure initiatives/briefs are understood and then conveying these to our internal cross-discipline teams centrally and also to our local market teams.
• Client Leadership is accountable for all workstreams and it is our job to manage the delivery of projects from start to finish, engaging with our internal teams and local market colleagues to deliver excellence in execution for our clients.
• Ensure that local teams fully understand what is required of them and guide them to follow all of the necessary processes.
• Accountable for the strategic responses of day-to-day client requests, working with clients, markets and internal teams.
• Oversee and quality control the deliverables for our central team and local teams.
• Own the day-to-day and where applicable, senior client relationships and look for opportunities to broaden our relationship beyond marketing.
• Understand the growth ambitions as well as client satisfaction to lead improvement and manage the measurement plan for your clients.
• Foster innovative thinking and ideas with particular emphasis on content, digital and technology innovation, and the use of data.
• Demonstrate an understanding of client commercials including the agreed client scope, use of resources and any KPI deliverables.
• Act as a change agent by positively provoking our client and internal teams to deliver the best possible outcomes and showcase great work.
• Drive and ambition to support new business efforts.

Skills and Experience

• Successful delivery of key launches in line with scope, resources and agreed budget.
• Successful end-to-end management of multi-market campaigns (brief, RTB, execution and reporting).
• Productive and well-prepared client and network status meetings.
• Adherence to ways of working both by clients and internal teams.
• Understanding of the planning product suite.
• Deliver monthly thought leadership (engaging with internal and third-party stakeholders as required).
• Contribute to the growth of global net sales.

Bonus Points:

• Experience with a global or regional role/client with a strong understanding of European markets.
• Experience with e-commerce marketing or digital advertising.
• A passion for technology and innovation.
• Experience managing senior level clients with high and exacting standards.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.