At a Glance
- Tasks: Design and deliver a premium ownership journey for Lifestyle and Sports Cars.
- Company: Join Group Lotus, a leader in luxury automotive experiences.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Collaborate with cross-functional teams to drive innovation and customer satisfaction.
- Why this job: Shape the future of car ownership and build vibrant owner communities.
- Qualifications: Experience in community management and customer engagement strategies.
The predicted salary is between 50000 - 65000 £ per year.
Group Lotus in Coventry, UK, is seeking an Ownership Experience Manager to design and deliver a premium ownership journey across Lifestyle and Sports Cars. You’ll drive engagement, loyalty and advocacy by coordinating CRM, community management, and customer insights with cross‑functional teams.
The role focuses on building owner communities, managing advocacy programs, and transforming feedback into measurable improvements, while partnering with Brand, Marketing, Analytics and Retail teams.
Premium Ownership Experience & Community Lead in Coventry employer: Group Lotus
Group Lotus is an exceptional employer, offering a dynamic work environment at their Global Commercial site in Coventry, where creativity and innovation thrive. Employees enjoy a supportive culture with ample opportunities for professional growth, alongside attractive benefits such as 25 holidays, private healthcare, and a pension scheme, making it a rewarding place to advance your career in luxury automotive marketing.
