At a Glance
- Tasks: Lead sales operations for high-performance sports cars across global markets.
- Company: Join Lotus Cars, a leader in lightweight, high-performance automotive innovation.
- Benefits: Enjoy 25 days holiday, private healthcare, and exclusive employee discounts.
- Other info: Work full-time on-site in Coventry with excellent career development opportunities.
- Why this job: Drive commercial growth and operational excellence in a dynamic automotive environment.
- Qualifications: Bachelor's degree and experience in automotive sales operations required.
The predicted salary is between 60000 - 80000 £ per year.
Lotus Cars builds world-class, high-performance and lightweight sports cars that are sold all around the world. To bring the company to the level we want it to be, we are looking for a Head of Sales Operations in the Group Sales Department to join us in our Global Commercial site based in Coventry.
Summary
The Sales Operations Manager will be responsible for end-to-end sales operations management across EU, UK and selected overseas markets, ensuring efficient order fulfilment, healthy inventory management, robust sales governance and effective business performance tracking. This role will play a key part in supporting commercial growth through sales policy development, operational optimisation and data-driven business insights. Working cross-functionally with Sales, Finance, Supply Chain and regional stakeholders, the successful candidate will help drive operational excellence and support the achievement of sales targets across international markets.
What You’ll Do
- Conduct detailed research and analysis of automotive industry regulations, commercial policies and compliance requirements across EU, UK and overseas markets.
- Assess policy impact, identify operational risks and opportunities, and support the development and continuous improvement of sales, dealer and incentive policies.
- Manage daily sales operations activities, ensuring smooth coordination between Sales, Finance, Supply Chain and other internal stakeholders.
- Support order management and vehicle allocation processes to ensure efficient delivery performance and healthy stock levels.
- Develop and maintain sales operational KPI reporting and dashboards, providing regular business insights, performance analysis and risk identification.
- Track sales performance against annual and quarterly targets, identifying gaps and recommending corrective actions to support business delivery.
- Monitor policy implementation and dealer feedback, driving continuous improvement initiatives across sales operations processes.
- Prepare professional business presentations, reports and management updates for internal stakeholders.
- Contribute to process optimisation initiatives to improve operational efficiency and support scalable business growth.
What you’ll bring
- Bachelor’s degree or above in Business Administration, Marketing, International Trade or a related discipline.
- Experience within automotive sales operations or commercial operations.
- Experience working with EU and UK markets is highly desirable.
- Strong understanding of sales operations, dealer management, commercial policy development and compliance requirements.
- Experience in vehicle management, order operations and sales performance analysis.
- Advanced proficiency in Microsoft Excel and BI/reporting tools.
- Strong presentation and reporting skills, including preparation of professional PowerPoint materials and business reports.
- Strong communication skills, both written and verbal, with the ability to work effectively across international teams.
- Strong analytical thinking, problem-solving capability and a proactive, results-driven approach.
- Ability to manage multiple priorities and perform effectively within a fast-paced environment.
- Proficiency in an additional language would be considered beneficial.
What we offer
In addition to a competitive salary, you will have access to the following benefits:
- 25 days’ holiday plus bank holidays.
- Pension scheme access.
- Annual bonus - non contractual.
- Private Healthcare.
- Access to the Employee Car Ownership Scheme.
- Group income protection based on length of service.
- Family Friendly policies.
- Exclusive Employee discount, wellbeing and recognition platform #ForUSLOT.
Additional Information
This role will be working from our Coventry office. This role will be working on-site, full time. This role will close 12.6.26.
We welcome applications from individuals of all backgrounds and are dedicated to providing reasonable adjustments during the interview process. If you require any special assistance or adjustments, please let us know in advance so we can ensure a fair and accessible interview experience. Our goal is to create an environment where everyone can thrive.
Head of Sales Operations in Coventry employer: Group Lotus
At Lotus Cars, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As the Head of Sales Operations based in Coventry, you will benefit from a competitive salary, generous holiday allowance, and access to our Employee Car Ownership Scheme, all while contributing to the growth of world-class sports cars. We are committed to employee development and well-being, ensuring that every team member has the opportunity to thrive in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Sales Operations in Coventry
✨Tip Number 1
Do your homework! Research Lotus Cars and the automotive industry. Knowing their products, values, and market position will help you stand out in interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider info about the company culture and even give you tips on how to ace the interview process.
✨Tip Number 3
Prepare for those tricky questions! Think about how your experience aligns with the responsibilities of the Head of Sales Operations. Be ready to discuss specific examples of how you've driven operational excellence in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Lotus Cars.
We think you need these skills to ace Head of Sales Operations in Coventry
Some tips for your application 🫡
Do Your Research:Before you start writing your application, take some time to research Lotus Cars and the automotive industry. Understanding our values and what we stand for will help you tailor your application to show how you fit in with us.
Showcase Your Experience:Make sure to highlight your relevant experience in sales operations, especially within the automotive sector. Use specific examples to demonstrate how your skills align with the responsibilities outlined in the job description.
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and make sure your key achievements and skills stand out. We want to see your strengths without having to sift through unnecessary details.
Apply Through Our Website:We encourage you to apply directly through our website. This ensures that your application gets to the right people quickly and efficiently. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at Group Lotus
✨Know Your Numbers
As a Head of Sales Operations, you'll need to be on top of your game with data. Brush up on key performance indicators (KPIs) relevant to sales operations and be ready to discuss how you've used data to drive decisions in the past. This shows you understand the importance of metrics in achieving sales targets.
✨Research the Company and Industry
Dive deep into Lotus Cars and the automotive industry. Understand their market position, recent developments, and challenges they face. Being able to speak knowledgeably about the company and its competitors will impress the interviewers and demonstrate your genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems or describe how you would handle specific situations. Think about past experiences where you've improved sales processes or managed cross-functional teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Showcase Your Communication Skills
Since this role involves working with various stakeholders, highlight your communication skills. Prepare examples of how you've successfully collaborated with different departments, like Finance and Supply Chain, to achieve common goals. Clear and effective communication is key in driving operational excellence.
