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- Tasks: Lead operations for candidate management and client projects, ensuring smooth delivery and high satisfaction.
- Company: Join GTI, a tech-driven company dedicated to helping students succeed in their careers.
- Benefits: Fixed-term full-time role with a competitive salary and hybrid working options.
- Other info: 9-month fixed-term contract with opportunities for personal development and growth.
- Why this job: Make a real impact by optimising recruitment processes and supporting young talent.
- Qualifications: Experience in recruitment or HR tech, strong problem-solving skills, and a team-oriented mindset.
The predicted salary is between 36000 - 60000 £ per year.
About GTI: We aim to help students realise their potential in the world of work through technology, content and tools. We believe in understanding students and partnering with employers, universities, schools and other technology providers. It’s about students finding the right role and employers finding the most suitable candidates.
The Role Aim: To drive exceptional delivery across candidate management platform and client projects by ensuring seamless operations, optimised resources, and consistently high client and candidate satisfaction. Act as a strategic member of the RPO Leadership Team, providing insight, leadership, and coaching to junior team members to ensure operational excellence.
Outcomes:
- Optimised Resource Allocation Across Client Projects: Associates and flexible resources are deployed efficiently, ensuring all client projects are fully resourced to meet timelines and service expectations. Resource allocation is continuously monitored and adjusted to maximise utilisation, maintain team wellbeing, and prevent bottlenecks. Collaboration with client delivery teams ensures accurate forecasting, anticipates peaks in demand, and enables proactive planning. Finance, HR and IT processes are aligned so that all associates have contracts, system access, and onboarding completed in time to support project delivery. Timesheets and resource tracking tools are actively used to monitor capacity and project requirements, enabling data-driven allocation decisions.
- Efficient Attraction Channel Purchasing: All third-party attraction channels are purchased at best price, accurately and within budget. Purchase Orders are consistently raised, approved, and tracked.
- Accurate and Timely Client Invoicing: Client invoice requirements are raised on the platform promptly and accurately, reconciling against project delivery and purchase activity.
- High-Performing Teams: Client Delivery Centre and Customer Success team members receive guidance, support, and development to achieve their full potential. Teams consistently meet KPIs and service standards, resulting in improved delivery outcomes and client satisfaction.
- Client Satisfaction & Relationship Management: First-line support for the candidate management platform is consistently effective, with issues resolved quickly and proactively. Clients experience rapid resolution of issues and proactive communication. Platform implementations are delivered on time, within scope, and optimised for client success, in collaboration with technical teams.
Person Specification:
- Proven track record in delivering operational excellence in recruitment, RPO, or HR tech environments.
- You will be a team player, committed to and motivated by the success of the team.
- You will be a problem solver, using your own initiative as well as reaching out and learning from others.
- You have a confident and professional manner with excellent written, phone and conversational skills.
- You will have a positive, can-do attitude.
- You will be committed to your own self-development, taking time to understand our industry, our products and our customers.
- You are agile, attentive and able to manage your own time and workload effectively.
- You are adaptable and able to pick up new systems and processes quickly.
Work Experience, Knowledge & Skills:
- An experienced manager with a good understanding of early careers recruitment.
- Confident in relationship management.
- Proactive and a quick learner.
- Focused, conscientious, efficient with excellent time management skills.
- Able to collaborate with peers and other people inside and outside the business.
Other Information: 9 Month FTC – 37.5 hours per week. Monday to Friday 9am-5:30pm. 3-month probationary period. Candidates applying for roles at GTI will be subject to background screening.
If you would like to speak to a member of our team to find out more information about this vacancy or you have any questions, please get in touch - recruitment@groupgti.com.
Recruiting Solutions Operations Lead employer: Group GTI
Contact Detail:
Group GTI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recruiting Solutions Operations Lead
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a role like the Recruiting Solutions Operations Lead. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and the role inside out. Think about how your skills align with their needs, especially around operational excellence and team management. Practice common interview questions so you can nail it when the time comes.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your proactive attitude and ability to adapt, which are key for the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at GTI. Let’s get you that dream job!
We think you need these skills to ace Recruiting Solutions Operations Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Recruiting Solutions Operations Lead role. Highlight your experience in operational excellence and recruitment, as we want to see how you can bring value to our team.
Showcase Your Problem-Solving Skills: We love a good problem solver! In your application, share examples of how you've tackled challenges in previous roles. This will help us understand your approach and how you can contribute to our success.
Be Professional Yet Personable: While we appreciate professionalism, we also value a friendly and approachable attitude. Use a conversational tone in your written application to show us your personality and how you'd fit into our team culture.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you faster!
How to prepare for a job interview at Group GTI
✨Know Your Stuff
Before the interview, dive deep into the company’s mission and values. Understand how they align with your own experiences in recruitment and operational excellence. This will help you articulate why you're a great fit for the Recruiting Solutions Operations Lead role.
✨Showcase Your Problem-Solving Skills
Prepare specific examples from your past where you've tackled challenges in recruitment or HR tech environments. Highlight how you used your initiative to resolve issues and improve processes, as this is key for the role.
✨Demonstrate Team Spirit
Since the role requires collaboration and support for junior team members, be ready to discuss how you've successfully worked in teams before. Share instances where you’ve gone the extra mile to ensure team success and client satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to candidate management and resource allocation. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.