At a Glance
- Tasks: Lead operations for candidate management and client projects, ensuring smooth delivery and high satisfaction.
- Company: Join GTI, a tech-driven company dedicated to helping students find their potential in the workforce.
- Benefits: Fixed-term contract with competitive hours, professional development, and a supportive team environment.
- Other info: 9-month fixed-term contract with opportunities for growth and learning.
- Why this job: Make a real impact by optimising recruitment processes and supporting young talent in their career journeys.
- Qualifications: Experience in recruitment or HR tech, strong problem-solving skills, and a collaborative mindset.
The predicted salary is between 36000 - 60000 £ per year.
About GTI: We aim to help students realise their potential in the world of work through technology, content and tools. We believe in understanding students and partnering with employers, universities, schools and other technology providers. It’s about students finding the right role and employers finding the most suitable candidates. But it’s more than that – it’s about helping young people discover options, develop and build confidence.
The Role Aim: To drive exceptional delivery across candidate management platform and client projects by ensuring seamless operations, optimised resources, and consistently high client and candidate satisfaction. Act as a strategic member of the RPO Leadership Team, providing insight, leadership, and coaching to junior team members to ensure operational excellence.
Outcomes:
- Optimised Resource Allocation Across Client Projects: Associates and flexible resources are deployed efficiently, ensuring all client projects are fully resourced to meet timelines and service expectations. Resource allocation is continuously monitored and adjusted to maximise utilisation, maintain team wellbeing, and prevent bottlenecks. Collaboration with client delivery teams ensures accurate forecasting, anticipates peaks in demand, and enables proactive planning. Finance, HR and IT processes are aligned so that all associates have contracts, system access, and onboarding completed in time to support project delivery. Timesheets and resource tracking tools are actively used to monitor capacity and project requirements, enabling data-driven allocation decisions.
- Efficient Attraction Channel Purchasing: All third-party attraction channels are purchased at best price, accurately and within budget. Purchase Orders are consistently raised, approved, and tracked.
- Accurate and Timely Client Invoicing: Client invoice requirements are raised on the platform promptly and accurately, reconciling against project delivery and purchase activity.
- High-Performing Teams: Client Delivery Centre and Customer Success team members receive guidance, support, and development to achieve their full potential. Teams consistently meet KPIs and service standards, resulting in improved delivery outcomes and client satisfaction.
- Client Satisfaction & Relationship Management: First-line support for the candidate management platform is consistently effective, with issues resolved quickly and proactively. Clients experience rapid resolution of issues and proactive communication. Platform implementations are delivered on time, within scope, and optimised for client success, in collaboration with technical teams.
Person Specification:
- Proven track record in delivering operational excellence in recruitment, RPO, or HR tech environments.
- You will be a team player, committed to and motivated by the success of the team. You will be willing to go the extra mile when needed.
- You will be a problem solver, using your own initiative as well as reaching out and learning from others.
- You have a confident and professional manner with excellent written, phone and conversational skills.
- You will have a positive, can-do attitude.
- You will be committed to your own self-development, taking time to understand our industry, our products and our customers.
- You are agile, attentive and able to manage your own time and workload effectively.
- You are adaptable and able to pick up new systems and processes quickly.
Work Experience, Knowledge & Skills:
- An experienced manager with a good understanding of early careers recruitment.
- Confident in relationship management.
- Proactive and a quick learner.
- Focused, conscientious, efficient with excellent time management skills.
- Able to collaborate with peers and other people inside and outside the business.
Other Information:
- 9 Month FTC – 37.5 hours per week. Monday to Friday 9am-5:30pm.
- 3-month probationary period.
- Candidates applying for roles at GTI will be subject to background screening.
If you would like to speak to a member of our team to find out more information about this vacancy or you have any questions, please get in touch.
Recruiting Solutions Operations Lead in London employer: Group GTI
At GTI, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture in the heart of London. Our commitment to employee growth is evident through our supportive leadership team, who provide coaching and development opportunities, ensuring that every team member can thrive and contribute to our mission of empowering students in their career journeys. With a hybrid working model and a focus on well-being, we offer a dynamic environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Recruiting Solutions Operations Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. We suggest practising common interview questions with a friend or in front of the mirror. Confidence is key, and knowing your stuff will help you shine!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We recommend sending it within 24 hours.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Recruiting Solutions Operations Lead in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Recruiting Solutions Operations Lead role. Highlight your experience in operational excellence and recruitment, showing us how you can drive exceptional delivery.
Showcase Your Problem-Solving Skills:We love a good problem solver! In your application, share examples of how you've tackled challenges in previous roles. This will help us see your initiative and ability to adapt, which are key for this position.
Be Professional Yet Personable:While we appreciate professionalism, we also value a friendly approach. Use clear and engaging language in your written application to reflect your confident and positive attitude. Let your personality shine through!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application process.
How to prepare for a job interview at Group GTI
✨Know Your Stuff
Before the interview, dive deep into the company’s mission and values. Understand how they align with your own experiences in recruitment and operational excellence. This will help you articulate how you can contribute to their goals.
✨Showcase Your Problem-Solving Skills
Prepare specific examples from your past roles where you successfully tackled challenges in recruitment or operations. Highlight your proactive approach and how you collaborated with teams to achieve results.
✨Demonstrate Team Spirit
Since this role emphasises teamwork, be ready to discuss how you’ve supported and developed team members in previous positions. Share stories that illustrate your commitment to collective success and your ability to motivate others.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s current projects and future goals. This shows your genuine interest in the role and helps you gauge how you can fit into their vision for operational excellence.
