People Advisor in Abergele

Do you enjoy coaching managers, navigating complex employee relations matters, and helping create positive colleague experiences? Our people are our greatest strength, and we're looking for someone who shares that belief.

Due to an internal secondment, we have a two-year fixed-term opportunity for a People Advisor to join our established People Team and play a key role in delivering a professional, people-centred service to approximately 265 colleagues across the Cartrefi Conwy Group.

About Us

Cartrefi Conwy has a clear social purpose: to provide affordable, safe and secure homes while creating opportunities for our tenants to thrive. We are proud to be an award-winning housing association with deep roots in Conwy and a strong commitment to making a positive difference across communities in North Wales.

Through our subsidiary, Creating Enterprise, we reinvest in local communities by creating employment opportunities, supporting local people and delivering services that strengthen our homes and neighbourhoods.

By supporting, developing and empowering colleagues, we can deliver better services for our customers and create a workplace where our people can do their best work.

Guided by our commitments - doing the right thing, leading by example and being stronger together - we are building an inclusive, connected and high-performing culture. This is an opportunity to join a respected organisation and help make a meaningful impact for colleagues, customers and communities.

The Role

Reporting to the Lead People Experience Partner, you will work as part of a committed People Team managing your own caseload and contributing to wider people projects and initiatives.

You'll build trusted relationships with managers across the Group, helping them navigate people challenges confidently and effectively while ensuring fair, consistent and legally compliant outcomes.

Your work will include supporting managers with absence, disciplinary, grievance, performance and organisational change matters. This role is central to delivering our People Strategy by helping managers lead confidently, act fairly and create positive colleague experiences.

About You

We're looking for a People Advisor who combines strong technical HR expertise with a pragmatic, people-focused approach. You’ll be someone who:

• Is either CIPD Level 5 qualified or has gained equivalent experience
• Has proven experience managing complex employee relations matters
• Has worked in a regulated or compliance-focused organisation
• Builds credibility and trust quickly with managers and colleagues at all levels

• Combines empathy and sound judgement with practical solutions that follow employment law and good practice
• Enjoys working collaboratively and genuinely believes in a "one team" approach
• Takes time to understand the business, our services and how colleagues carry out their roles
• Is solution focussed, professionally curious and continuously looks for ways to improve services.

What We Offer

You'll be part of a supportive and ambitious organisation where people matter, your ideas are valued and you'll have the opportunity to influence, improve and shape how we deliver our people services.

• Two-year Fixed Term Contract
• Salary up to £41,430 depending on experience
• An average 37 hour working per week, within Monday to Friday
• Flexible working culture, with start/finish times to suit you, typically between 8am to 6pm
• Office based in Abergele, with the flexibility to work from home one day per week
• 25 days annual leave plus bank holidays (increasing with length of service up to 32 days + bank holidays)
• Family friendly policies with enhanced special leave provisions
• A choice of two generous pension schemes
• Company paid professional membership fees and development support
• Healthcare cashback scheme

Interested?

We welcome applications from people of all backgrounds and are committed to creating an inclusive and supportive workplace. We’re happy to make reasonable adjustments throughout the recruitment process and in the workplace. If you require any support with your application, please get in touch.

If you're looking for a role where you can make a genuine impact, manage varied and complex employee relations work and contribute to an organisation with a strong social purpose, we'd love to hear from you.

Simply submit your up-to-date CV and we’ll be in touch.

Thank you for your interest in joining us. We are committed to creating an inclusive workplace where everyone feels valued, respected and able to bring their whole self to work.

We welcome applications from people of all backgrounds, experiences and communities, and we believe that diverse perspectives strengthen our organisation and the services we provide. We are committed to ensuring our recruitment process is fair, inclusive, accessible and free from bias for everyone. We are proud to be a Disability Confident employer and to hold the QED Award.

While working together as One Team makes us stronger, we celebrate individuality and recognise that our differences are one of our greatest strengths.

If you require any adjustments or support at any stage of the recruitment process, please contact us using your preferred communication method. We are committed to providing an accessible and positive experience for all candidates.

Equal Opportunities

We want to meet the aims and commitments set out in our equality & Diversity policy. This includes not discriminating under the Equality Act 2010, and building an accurate picture of the make-up of the workforce in encouraging equality and diversity.

We need your help and co-operation to do this, however filling in this form is voluntary. The information provided will be kept confidential and will be used for monitoring purposes only: Equal Opportunities Monitoring Form