Weekend Receptionist

Weekend Receptionist

Temporary 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome customers, manage enquiries, and keep the showroom tidy.
  • Company: Join a global automotive group with a focus on exceptional service.
  • Benefits: 33 days annual leave, retail discounts, and a company pension scheme.
  • Why this job: Be the friendly face of our brand and make a real difference.
  • Qualifications: Customer service experience and strong communication skills are a plus.
  • Other info: Flexible working options and opportunities for personal growth.

The predicted salary is between 24000 - 36000 £ per year.

12 Month Fixed-Term Contract

In this customer facing role you will be the first point of contact for all customers that come through our doors. You will have excellent communication, great organisational skills, and the ability to create a warm and welcoming environment. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you:

  • Enjoy 33 days (per Rota) of annual leave (including bank holidays) to rest and recharge
  • Save money every day with our exclusive retail discounts
  • Drive a great deal with discounts on new and used cars, plus servicing offers
  • Plan for the years ahead with our company pension scheme
  • Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
  • Commute for less with our cycle-to-work scheme
  • Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
  • Make a difference with a paid day to volunteer in your community
  • Invest in your future with our company share purchase plan
  • Earn financial rewards when you refer a friend to join the team
  • Keep learning and growing with our training and development opportunities for everyone
  • Life assurance with the option to increase cover
  • We’re open to flexible working options – just ask

What you’ll do day to day:

  • Greet and welcome customers and visitors in a friendly and professional manner
  • Accurately record calls & visits, and relay messages in a timely manner
  • Perform general administrative duties, such as managing emails and handling customer enquiries
  • Manage customer waiting area and showroom, ensuring a clean and welcoming environment
  • Provide support with additional tasks as required to ensure smooth business operations

Helpful skills and qualifications:

  • Demonstrated experience in a customer service role, with the ability to consistently deliver a positive customer experience
  • Strong communication and interpersonal skills, with a friendly and professional manner
  • Proven ability to multitask and perform well under pressure
  • Excellent organisational skills, with strong attention to detail
  • IT literate with proficiency in Microsoft Office and the ability to quickly learn new systems

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big. Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values: At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork – Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.

Weekend Receptionist employer: Group 1 Automotive

At Group 1 Automotive, we are committed to fostering a supportive and dynamic work environment where our Weekend Receptionists can thrive. With generous benefits such as 33 days of annual leave, exclusive retail discounts, and a strong focus on employee development, we empower our team members to grow their careers while maintaining a healthy work-life balance. Join us in creating exceptional customer experiences in a vibrant automotive setting that values respect, integrity, and teamwork.
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Contact Detail:

Group 1 Automotive Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Weekend Receptionist

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Audi Hatfield and Group 1 Automotive. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their journey.

✨Tip Number 2

Practice your communication skills! As a Weekend Receptionist, you'll be the first point of contact for customers. Role-play with a friend or family member to get comfortable with greeting people and handling enquiries. The more relaxed you are, the better you'll come across!

✨Tip Number 3

Show off your organisational skills! Think of examples from your past experiences where you've successfully managed multiple tasks or created a welcoming environment. This will demonstrate your ability to thrive under pressure, which is key for this role.

✨Tip Number 4

Apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm right from the start. Don't hesitate – we can't wait to hear from you!

We think you need these skills to ace Weekend Receptionist

Customer Service
Communication Skills
Interpersonal Skills
Organisational Skills
Attention to Detail
Multitasking
Ability to Work Under Pressure
IT Literacy
Proficiency in Microsoft Office
Adaptability
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can create a warm and welcoming environment for our customers.

Tailor Your Application: Make sure to tailor your application to highlight your customer service experience and communication skills. We’re looking for someone who can deliver a positive experience, so share specific examples that demonstrate your abilities!

Keep It Organised: Just like in the role, organisation is key in your application. Structure your CV and cover letter clearly, making it easy for us to see your relevant skills and experiences at a glance. A tidy application reflects a tidy mind!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process!

How to prepare for a job interview at Group 1 Automotive

✨Know the Company

Before your interview, take some time to research Audi Hatfield and Group 1 Automotive. Understand their values, mission, and what sets them apart in the automotive industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Customer Service Skills

As a Weekend Receptionist, you'll be the first point of contact for customers. Prepare examples from your past experiences where you've delivered exceptional customer service. Highlight your communication skills and how you create a welcoming environment, as this is crucial for the role.

✨Practice Multitasking Scenarios

In this role, you'll need to juggle various tasks simultaneously. Think of situations where you've successfully managed multiple responsibilities under pressure. Practising these scenarios can help you articulate your ability to multitask during the interview.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and what success looks like in this role. This shows that you're not just interested in the job, but also in how you can grow within the company.

Weekend Receptionist
Group 1 Automotive
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