At a Glance
- Tasks: Lead and motivate the sales team to deliver exceptional customer experiences.
- Company: Join Group 1 Automotive, a growing leader in the automotive retail industry with over 7000 colleagues.
- Benefits: Enjoy 33 days of leave, exclusive discounts, flexible working, and a company pension scheme.
- Why this job: Be part of a supportive culture that values teamwork and personal development while making a real impact.
- Qualifications: Sales experience, strong communication skills, and a passion for delivering great customer service are essential.
- Other info: Diversity is valued; we encourage enthusiastic applicants eager to learn.
The predicted salary is between 36000 - 60000 £ per year.
Used Car Sales Manager – Audi Macclesfield
Build teams you can be proud of.
Supporting and leading the Sales department as a Used Car Sales Manager, you\’ll be a consistent role model for the whole department, working to maximise sales and profitability.
You\’ll be able to use your knowledge and experience to have a real impact on the business and wider Sales Manager team. By keeping standards high, you\’ll find the freedom to build a team you can be proud of.
What we can offer you
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone.
- Life assurance with the option to increase cover
- We\’re open to flexible working options – just ask
What you\’ll do day to day
- Motive the sales team to deliver an incredible customer experience for every customer that the sales team comes into contact with
- Unleash the potential of the sales team by setting stretching objectives and providing regular feedback on performance against these objectives
- Ensure that all sales executives have a current performance development review to maximise performance and to support individuals\’ development
- Ensure that compliance is in place and that it meets all the obligations relating to the customer experience and to the manufacturer\’s standards
- Manage the day-to-day sales activities such as deal files, handovers, sales funnel to maximise sales revenue
- Encourage the sales team to review processes to ensure they are working in the most efficient way
- Identify new ways of working and actively encourage the sales team to try out new ideas
Helpful skills and qualifications
Don\’t worry about ticking off every single skill here – if you care about delivering great experiences as much as we do, we want to hear from you.
- Ability to provide a first-class customer service with energy and enthusiasm
- A proven track record in sales (Ideally within the Automotive Industry)
- An effective multitasker who is methodical and efficient
- Attention to detail
- Ability to supervise and manage the sales process
- Excellent listening and communication skills
- Full EU driving licence
We value diversity and believe it strengthens our team. If you don\’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you don\’t need to love cars to work with us – just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all that we do.
Respect – Integrity – Transparency – Teamwork – Professionalism
These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Used Car Sales Manager employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Used Car Sales Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the automotive industry, especially regarding used cars. This knowledge will not only help you during interviews but also demonstrate your passion and commitment to the role.
✨Tip Number 2
Network with current or former employees of Audi Macclesfield or similar dealerships. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your ability to lead a sales team and improve performance. Highlighting measurable outcomes will make your case stronger.
✨Tip Number 4
Demonstrate your understanding of customer service excellence. Be ready to share how you've previously motivated teams to enhance customer experiences, as this aligns closely with the role's responsibilities.
We think you need these skills to ace Used Car Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly within the automotive industry. Emphasise your achievements and any leadership roles you've held to demonstrate your capability as a Used Car Sales Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to motivate a team. Mention specific examples of how you've improved sales performance or customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as multitasking, attention to detail, and effective communication. Use concrete examples to illustrate how you've successfully applied these skills in past positions.
Show Enthusiasm for the Company: Research Group 1 Automotive and express your enthusiasm for their values and mission in your application. Mention how you align with their commitment to exceptional customer service and teamwork, which will help you stand out as a candidate.
How to prepare for a job interview at Group 1 Automotive
✨Show Your Leadership Skills
As a Used Car Sales Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you inspired them to achieve sales targets and deliver excellent customer service.
✨Know the Automotive Industry
Familiarise yourself with current trends in the automotive industry, especially regarding used cars. Be ready to discuss how these trends can impact sales strategies and customer experiences, showing that you are knowledgeable and passionate about the field.
✨Emphasise Customer Experience
Highlight your commitment to providing exceptional customer service. Prepare to share specific instances where you improved customer satisfaction or resolved issues effectively, as this aligns with the company's values and mission.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of situations where you had to handle difficult customers or make tough sales decisions, and be ready to explain your thought process and outcomes.