Transaction Manager

Transaction Manager Volkswagen Norwich Create experiences you can be proud of. Leading with ambition and integrity, as a Transaction Manager youll drive a team of sales executives to deliver exceptional customer experience and bring smiles to your customers faces. Working to become the Worlds Most Trusted Automotive Retailer, youll be able to develop your skills while being a role model to your team, allowing them to fulfil their potential too.

What we can offer you 24/7 online access to healthcare professionalsCar purchasing and lease schemesServicing, parts & accessory colleague discounts.Enhanced holiday allowance with length of servicePaid day off for your birthdayCompany share purchase planLoan plans for colleagues, including toolbox and travel ticketsColleague referral paymentsIndustry leading family friendly policiesNumerous training, learning and development options to suit everyonePlus lots moreWhat youll do day to day Drive the sale of finance and insurance products to customers, with weekly monitoring of penetration ratesIdentify opportunities to increase profitability through upselling finance & insurance productsAssist in the development of sales strategies to increase sales revenue, customer retention, and overall business performanceEnsure full compliance with regulatory and sales processes, prioritising fair treatment of all customersCollaborate with Sales Executives to uphold high standards of customer satisfaction and operational excellenceDeliver exceptional customer service, fostering loyalty and generating referralsMaintain organised administration and uphold housekeeping standards for a professional work environmentHelpful skills and qualifications Dont worry about ticking off every single skill here – if you care about delivering great experiences as much as we do, we want to hear from you. Solid experience in offering finance and insurance solutions to customers, with a thorough understanding of FCA compliance and regulationsProven expertise in supervising and managing the end-to-end sales processAbility to deliver outstanding customer experiences with energy, enthusiasm and professionalismAdaptable approach to tailoring finance packages that meet individual customer needsDemonstrated success in meeting deadlines and achieving targets, supported by excellent communication and interpersonal skillsHighly organised and the ability to multitask effectively, ensuring efficiency and attention to detailMust hold a valid UK driving licenceWe value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you dont need to love cars to work with us – just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect – Integrity – Transparency – Teamwork Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.TPBN1_UKTJ