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For Companies At a Glance
- Tasks: Guide customers through their car buying journey and build lasting relationships.
- Company: Join Group 1 Automotive, a leading name in the automotive retail industry.
- Benefits: Enjoy discounts on cars, flexible working, and a supportive work environment.
- Why this job: Make a real impact by delivering exceptional customer service and fostering loyalty.
- Qualifications: Sales or customer service experience with strong communication skills.
- Other info: Opportunities for training, development, and community volunteering.
The predicted salary is between 20000 - 30000 £ per year.
Overview
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
Benefits
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone.
- Life assurance with the option to increase cover
- We\\\’re open to flexible working options – just ask
Responsibilities
- Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
- Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
- Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions
- Recommend suitable add-on products that align with customer needs and preferences
- Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
- Deliver outstanding customer service that fosters loyalty and encourages referrals
Qualifications
- Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
- Ability to deliver first-class customer service with energy and enthusiasm
- A genuine interest in helping customers and contributing to the team\\\’s success
- Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
- Exceptional listening and communication skills, focused on understanding customer needs
- Must hold a valid UK driving licence
About Us / Values
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you don\\\’t need to love cars to work with us – just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect – Integrity – Transparency – Teamwork – Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
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Trainee Sales Executive employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Sales Executive
✨Tip Number 1
Get to know the company inside out! Research Group 1 Automotive, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might just land you a referral!
✨Tip Number 3
Practice your pitch! Prepare a short, engaging introduction about yourself that highlights your sales experience and enthusiasm for customer service. You want to make a memorable first impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Group 1 Automotive.
We think you need these skills to ace Trainee Sales Executive
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you’re genuinely excited about the opportunity to help customers and be part of our team!
Tailor Your CV: Make sure your CV highlights relevant experience in sales or customer service. We love seeing how your skills align with what we do, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This helps us understand your message quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Group 1 Automotive
✨Know Your Product
Before the interview, make sure you have a solid understanding of the automotive industry and the specific brands Group 1 Automotive represents. Familiarise yourself with their latest models and features, as this will show your genuine interest and help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experiences where you delivered exceptional customer service. Highlight situations where you went above and beyond to meet customer needs, as this aligns perfectly with the company's focus on providing outstanding customer experiences.
✨Emphasise Teamwork and Values
Group 1 Automotive values teamwork and integrity, so be ready to discuss how you've collaborated with others in past roles. Share stories that reflect their core values, demonstrating that you not only fit the role but also the company culture.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the training and development opportunities available for Trainee Sales Executives or how the team collaborates to achieve sales targets. This shows your enthusiasm for the role and your commitment to growth within the company.
