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- Tasks: Lead workshop operations and ensure top-notch customer service.
- Company: A leading automotive group in Stockport with a focus on teamwork.
- Benefits: Competitive benefits, flexible working options, and annual leave.
- Why this job: Join a supportive environment with opportunities for growth in the motor industry.
- Qualifications: Motor industry experience and strong communication skills.
- Other info: Dynamic role with a focus on customer-first service.
The predicted salary is between 36000 - 60000 £ per year.
A leading automotive group in Stockport is seeking a Workshop Controller to manage day-to-day operations in the workshop. This role involves ensuring service and repair technicians meet targets while providing exceptional customer service.
Candidates should have motor industry experience and possess strong communication skills. Opportunities for growth and a supportive work environment await the right candidate, along with competitive benefits including annual leave and flexible working options.
Workshop Controller: Customer-First Auto Service Lead in Stockport employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller: Customer-First Auto Service Lead in Stockport
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Workshop Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to workshop management and customer service. We recommend role-playing with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your motor industry experience during interviews. Be ready to share specific examples of how you've led teams, met targets, and delivered exceptional customer service in previous roles. This will help you stand out as a candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Workshop Controller: Customer-First Auto Service Lead in Stockport
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your commitment to exceptional customer service. We want to see how you’ve gone above and beyond in previous roles to ensure customer satisfaction.
Highlight Relevant Experience: Don’t forget to showcase your motor industry experience! We’re looking for candidates who understand the ins and outs of the workshop environment, so be specific about your past roles and responsibilities.
Communicate Clearly: Strong communication skills are key for this role. In your application, use clear and concise language to convey your thoughts. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Group 1 Automotive
✨Know Your Stuff
Make sure you brush up on your motor industry knowledge. Familiarise yourself with the latest trends and technologies in automotive service. This will not only show your passion for the field but also demonstrate that you're proactive and ready to contribute from day one.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll be leading a team. Prepare examples of how you've successfully managed teams or projects in the past. Highlight your ability to motivate others and ensure targets are met while maintaining high customer service standards.
✨Customer Service is Key
Since this role emphasises exceptional customer service, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure customer satisfaction, as this will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, growth opportunities, and expectations for the Workshop Controller role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
