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- Tasks: Deliver exceptional customer service during vehicle maintenance and repairs.
- Company: Leading automotive group in Sefton with a focus on customer satisfaction.
- Benefits: Flexible hours, discounts, annual leave, and career progression opportunities.
- Why this job: Join a dynamic team and enhance your customer service skills while making a difference.
- Qualifications: Excellent communication skills and a valid UK driving licence required.
- Other info: Perfect for those seeking a rewarding role with great perks.
The predicted salary is between 24000 - 36000 £ per year.
A leading automotive group in Sefton is seeking a Service Advisor to provide outstanding customer experiences during vehicle maintenance and repairs.
Responsibilities include:
- Welcoming customers
- Updating them on repairs
- Promoting additional services
- Scheduling appointments
The ideal candidate will have:
- Excellent communication skills
- A passion for customer service
- A valid UK driving licence
This role offers great benefits, including discounts, annual leave, and opportunities for progression.
Customer-Centric Service Advisor – Flexible Hours & Perks in Southport employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-Centric Service Advisor – Flexible Hours & Perks in Southport
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to convey information clearly and effectively. Role-play with a friend or family member to get comfortable discussing vehicle maintenance and repairs.
✨Tip Number 3
Be ready to showcase your passion for customer service! Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to providing outstanding service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer-Centric Service Advisor – Flexible Hours & Perks in Southport
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing top-notch customer experiences. Share examples of how you've gone above and beyond for customers in the past – we love to hear about your dedication!
Tailor Your Application: Make sure to customise your application to highlight how your skills match the role of a Service Advisor. Use keywords from the job description, like 'communication skills' and 'vehicle maintenance', to show us you’re the perfect fit.
Keep It Clear and Concise: We appreciate a well-structured application! Keep your writing clear and to the point. Avoid jargon and make it easy for us to see why you’d be a great addition to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with flexible hours and great perks.
How to prepare for a job interview at Group 1 Automotive
✨Know the Company Inside Out
Before your interview, do some research on the automotive group. Understand their values, services, and what sets them apart in Sefton. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your passion for customer service, which is key for this role.
✨Practice Your Communication Skills
As a Service Advisor, clear communication is crucial. Practice articulating your thoughts clearly and confidently. You might even want to role-play with a friend, simulating common scenarios you might encounter in the job, like updating customers on repairs.
✨Be Ready to Discuss Additional Services
Familiarise yourself with common additional services offered in vehicle maintenance and repairs. Be prepared to discuss how you would promote these services to customers. Showing that you can think proactively about upselling will impress your interviewers.
