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- Tasks: Lead a team to deliver exceptional customer experiences and drive sales.
- Company: Join Group 1 Automotive, a growing leader in the automotive retail industry.
- Benefits: Enjoy 33 days of leave, exclusive discounts, and flexible working options.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in finance solutions and a passion for customer service.
- Other info: Be part of a diverse team committed to integrity and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Create experiences you can be proud of. Leading with ambition and integrity, as a Business Manager you’ll drive a team of sales executives to deliver exceptional customer experience and bring smiles to your customers’ faces. Working to become the World’s Most Trusted Automotive Retailer, you’ll be able to develop your skills while being a role model to your team, allowing them to fulfil their potential too.
What we can offer you:
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
- We’re open to flexible working options – just ask
What you’ll do day to day:
- Drive the sale of finance and insurance products to customers, with weekly monitoring of penetration rates
- Identify opportunities to increase profitability through upselling finance & insurance products
- Assist in the development of sales strategies to increase sales revenue, customer retention, and overall business performance
- Ensure full compliance with regulatory and sales processes, prioritising fair treatment of all customers
- Collaborate with Sales Executives to uphold high standards of customer satisfaction and operational excellence
- Deliver exceptional customer service, fostering loyalty and generating referrals
- Maintain organised administration and uphold housekeeping standards for a professional work environment
Helpful skills and qualifications:
- Solid experience in offering finance and insurance solutions to customers, with a thorough understanding of FCA compliance and regulations
- Proven expertise in supervising and managing the end-to-end sales process
- Ability to deliver outstanding customer experiences with energy, enthusiasm and professionalism
- Adaptable approach to tailoring finance packages that meet individual customer needs
- Demonstrated success in meeting deadlines and achieving targets, supported by excellent communication and interpersonal skills
- Highly organised and the ability to multitask effectively, ensuring efficiency and attention to detail
- Must hold a valid UK driving licence
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big. Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do: Respect - Integrity - Transparency - Teamwork – Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Business Manager in Southend-on-Sea employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those at Group 1 Automotive. Use LinkedIn to connect and engage with them; you never know who might help you land that Business Manager role.
✨Tip Number 2
Prepare for your interview by practising common questions related to customer experience and sales strategies. We recommend using the STAR method to structure your answers, showcasing your skills and achievements effectively.
✨Tip Number 3
Show your passion for delivering exceptional customer experiences during interviews. Share specific examples of how you've gone above and beyond in previous roles to create smiles for customers—this will set you apart from the competition!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our mission to become the World’s Most Trusted Automotive Retailer.
We think you need these skills to ace Business Manager in Southend-on-Sea
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you care about delivering great experiences, so share why this position excites you and how you can contribute to our mission.
Tailor Your CV: Make sure your CV is tailored to the Business Manager role. Highlight your experience in finance and insurance solutions, and don’t forget to mention any relevant skills that align with our values of respect, integrity, and teamwork.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Group 1 Automotive
✨Know Your Stuff
Before the interview, make sure you understand the role of a Business Manager and the specific responsibilities it entails. Familiarise yourself with finance and insurance solutions, FCA compliance, and how to drive sales effectively. This knowledge will help you answer questions confidently and show that you're serious about the position.
✨Showcase Your Leadership Skills
As a Business Manager, you'll be leading a team of sales executives. Prepare examples from your past experiences where you've successfully managed a team or driven performance. Highlight your ability to motivate others and create a positive work environment, as this aligns with the company's values of teamwork and professionalism.
✨Demonstrate Customer Focus
The role is all about delivering exceptional customer experiences. Be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific instances where your actions led to increased customer satisfaction or loyalty, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or growth opportunities. This shows your genuine interest in the role and helps you determine if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
