Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome customers and create a friendly atmosphere in our showroom.
- Company: Join a global automotive group with a focus on exceptional service.
- Benefits: Enjoy 33 days of leave, discounts, and flexible working options.
- Why this job: Be the first point of contact and make a real impact on customer experiences.
- Qualifications: Customer service experience and strong communication skills are a plus.
- Other info: Opportunities for growth and development in a diverse team.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Showroom Host – Audi Finchley Road
Want to meet your potential and have a great time doing it?
In this customer facing role you will be the first point of contact for all customers that come through our doors. You will have excellent communication, great organisational skills, and the ability to create a warm and welcoming environment.
As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
What we can offer you
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone.
- Life assurance with the option to increase cover
- We’re open to flexible working options – just ask
What you’ll do day to day
- Greet and welcome customers and visitors in a friendly and professional manner
- Accurately record calls & visits, and relay messages in timely manner
- Perform general administrative duties, such as managing emails and handling customer enquiries
- Manage customer waiting area and showroom, ensuring a clean and welcoming environment
- Provide support with additional tasks as required to ensure smooth business operations
Helpful skills and qualifications
Don’t worry about ticking off every single skill here – if you care about delivering great experiences as much as we do, we want to hear from you.
- Demonstrated experience in a customer service role, with the ability to consistently deliver a positive customer experience
- Strong communication and interpersonal skills, with a friendly and professional manner
- Proven ability to multitask and perform well under pressure
- Excellent organisational skills, with strong attention to detail
- IT literate with proficiency in Microsoft Office and the ability to quickly learn new systems
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you don’t need to love cars to work with us – just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.
Respect – Integrity – Transparency – Teamwork – Professionalism
These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
#J-18808-Ljbffr
Showroom Host employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a Showroom Host, you'll be the face of the company. Role-play with a friend or family member to nail down your greeting and responses to common customer queries. Confidence is key!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and set the right tone for your interactions.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Showroom Host
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our values.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples from your past roles that demonstrate your customer service abilities and organisational skills – we love a good story!
Keep It Clear and Concise: While we appreciate detail, clarity is key! Make sure your application is easy to read and straight to the point. Use bullet points if it helps, and avoid jargon that might confuse us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Group 1 Automotive
✨Know the Company
Before your interview, take some time to research Audi Finchley Road and Group 1 Automotive. Understand their values, mission, and what sets them apart in the automotive industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Showroom Host, your ability to create a welcoming environment is key. Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer – these stories will resonate well with the interviewers.
✨Practice Your Communication
Since this role requires strong communication skills, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member, focusing on how you greet customers and handle inquiries. This will help you feel more at ease during the actual interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions to ask your interviewers about the team culture, training opportunities, and what success looks like in the Showroom Host role. This shows that you're engaged and serious about finding the right fit for both you and the company.
