Service Driver

Want to be the best you can be? It’s what drives us too. Working in our Service department as a Service Driver you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you:

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone
• Life assurance with the option to increase cover
• We’re open to flexible working options – just ask

What you’ll do day to day:

• Ensure efficient collection of customer vehicles prior to servicing and efficient delivery upon completion.
• Collect and deliver vehicles from customers’ homes or work premises, ensuring collection and/or completion of all paperwork required.
• Examine customer vehicles for damage and tyre safety prior to collecting vehicle ensuring that damage reports are completed and pointed out to customers wherever possible.
• Take responsibility for the safe driving of customer vehicles, respecting any personal possessions left in the vehicle.
• Liaise with customers to gain additional information as required.
• Ensure all dealings with customers are handled courteously.
• Collect/deliver small items where required.
• Parts pre-picking and parts deliveries.
• Site co-ordination to ensure the presentation of the business with regards to parking.

Helpful skills and qualifications:

• Full UK Driving Licence
• Teamwork
• Ability to multi-task
• Ability to work to deadlines
• Confident and professional communication skills
• Organised

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big: Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values: At Group 1 Automotive we pride ourselves in our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork – Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.