Service Administrator

In the heart of our aftersales department our Service Administrator are committed to delivering outstanding and trusted experiences for our customers. As a Service Administrator you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• 24/7 online access to healthcare professionals

• Car purchasing and lease schemes

• Servicing, parts & accessory colleague discounts.

• Enhanced holiday allowance with length of service

• Paid day off for your birthday

• Company share purchase plan

• Loan plans for colleagues, including toolbox and travel tickets

• Colleague referral payments

• Industry leading family friendly policies

• Numerous training, learning and development options to suit everyone

• Plus lot’s more

What you’ll do day to day

• Administration duties within the service department

• Deal with customer’s requirements for service and vehicle repairs in an efficient and courteous manner to ensure a high standard of customer satisfaction.

• Ensure customer requirements are fully understood and communicated in an effective manner to other members of the department

• Record vehicle details and service histories accurately and effectively.

• Full UK Driving Licence

• Motor Industry experience is preferable

• Happy to work independently and as part of a team

• Ability to work to timescales effectively, with a keen eye for detail