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- Tasks: Guide customers through their vehicle purchase journey and maintain product knowledge.
- Company: Join Group 1 Automotive, a global leader in the automotive industry with over 7000 dedicated colleagues.
- Benefits: Enjoy flexible working options, enhanced holidays, and discounts on car purchases and services.
- Why this job: Be part of a dynamic team focused on delivering exceptional customer experiences and personal growth.
- Qualifications: Previous sales or customer service experience is preferred; enthusiasm and a valid UK driving licence are essential.
- Other info: Diversity is valued here; we encourage all passionate candidates to apply, regardless of experience.
The predicted salary is between 28800 - 43200 £ per year.
Fun, exciting, rewarding work. Join us for the ride. Working with world-class brands as a Sales Executive, you'll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.
What we can offer you:
- 24/7 online access to healthcare professionals
- Car purchasing and lease schemes
- Servicing, parts & accessory colleague discounts
- Enhanced holiday allowance with length of service
- Paid day off for your birthday
- Company share purchase plan
- Loan plans for colleagues, including toolbox and travel tickets
- Colleague referral payments
- Industry leading family friendly policies
- Numerous training, learning and development options to suit everyone
- Plus lots more
What you'll do day to day:
- Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
- Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
- Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions
- Recommend suitable add-on products that align with customer needs and preferences
- Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
- Deliver outstanding customer service that fosters loyalty and encourages referrals
Helpful skills and qualifications:
- Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
- Ability to deliver first-class customer service with energy and enthusiasm
- A genuine interest in helping customers and contributing to the team's success
- Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
- Exceptional listening and communication skills, focused on understanding customer needs
- Must hold a valid UK driving licence
We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big:
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values:
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we do: Respect - Integrity - Transparency - Teamwork - Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Sales Executive in Liverpool employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in Liverpool
✨Tip Number 1
Familiarise yourself with Lexus and its product range. Understanding the brand's values and offerings will help you connect better with potential customers and demonstrate your genuine interest in their needs.
✨Tip Number 2
Network within the automotive industry, especially in Liverpool. Attend local events or join online forums to meet people who can provide insights or even refer you to opportunities at Group 1 Automotive.
✨Tip Number 3
Prepare for role-play scenarios that mimic customer interactions. Practising how to guide customers through the sales process will boost your confidence and help you stand out during interviews.
✨Tip Number 4
Showcase your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to meet customer needs, as this aligns perfectly with the values of Group 1 Automotive.
We think you need these skills to ace Sales Executive in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales and customer service experience. Use specific examples that demonstrate your ability to achieve targets and build relationships, as these are key for the Sales Executive role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your genuine interest in helping customers and how you align with their values of respect, integrity, and teamwork.
Showcase Your Skills: In your application, emphasise your strong organisational skills, attention to detail, and exceptional communication abilities. Provide examples of how you've successfully met deadlines and understood customer needs in previous roles.
Research Group 1 Automotive: Familiarise yourself with Group 1 Automotive and their mission. Understanding their core values and growth journey will help you tailor your application and show that you're genuinely interested in being part of their team.
How to prepare for a job interview at Group 1 Automotive
✨Show Your Passion for Customer Service
Make sure to express your genuine interest in delivering outstanding customer experiences. Share examples from your past roles where you went above and beyond to help a customer, as this aligns perfectly with the company's values.
✨Demonstrate Product Knowledge
Familiarise yourself with Lexus vehicles and their features before the interview. Being able to discuss specific models and their benefits will show that you're proactive and serious about the role.
✨Highlight Your Sales Achievements
Prepare to discuss your previous sales experience and any targets you've met or exceeded. Use specific metrics to illustrate your success, as this will resonate well with the interviewers looking for results-driven candidates.
✨Emphasise Teamwork and Collaboration
Since the company values teamwork, be ready to share instances where you've successfully worked within a team. Highlight how you contributed to group goals and supported your colleagues, showcasing your ability to fit into their culture.
