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For Companies At a Glance
- Tasks: Guide customers through their car buying journey and deliver exceptional service.
- Company: Join Group 1 Automotive, a leading global automotive group with over 7000 dedicated colleagues.
- Benefits: Enjoy 33 days of leave, exclusive discounts, flexible working options, and a company pension scheme.
- Why this job: Be part of a dynamic team focused on creating outstanding customer experiences and personal growth.
- Qualifications: Previous sales or customer service experience is preferred; enthusiasm and a willingness to learn are key.
- Other info: Diversity is valued; all enthusiastic applicants are encouraged to apply.
The predicted salary is between 28800 - 43200 £ per year.
Fun, exciting, rewarding work. Join us for the ride. Working with world-class brands as a Sales Executive, you'll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.
What we can offer you:
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
- We're open to flexible working options - just ask
What you'll do day to day:
- Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
- Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
- Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions
- Recommend suitable add-on products that align with customer needs and preferences
- Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
- Deliver outstanding customer service that fosters loyalty and encourages referrals
Helpful skills and qualifications:
- Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
- Ability to deliver first-class customer service with energy and enthusiasm
- A genuine interest in helping customers and contributing to the team's success
- Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
- Exceptional listening and communication skills, focused on understanding customer needs
- Must hold a valid UK driving licence
We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big:
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values:
At Group 1 Automotive, we pride ourselves on our five core values that are incorporated in all we do: Respect - Integrity - Transparency - Teamwork - Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community, and even how we view each other in the team.
Locations
Sales Executive in Farnborough, Hampshire employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in Farnborough, Hampshire
✨Tip Number 1
Familiarise yourself with BMW's latest models and features. Being knowledgeable about the products will not only impress your potential employers but also help you engage customers effectively during your interactions.
✨Tip Number 2
Network within the automotive industry, especially with professionals who have experience in sales roles. Attend local events or join online forums to connect with others who can provide insights or even referrals for the Sales Executive position.
✨Tip Number 3
Demonstrate your customer service skills by volunteering or participating in community events. This shows your commitment to helping others and aligns with the company's values of respect and teamwork.
✨Tip Number 4
Prepare for the interview by practising common sales scenarios. Think about how you would handle objections or negotiate deals, as this will showcase your ability to deliver outstanding customer experiences.
We think you need these skills to ace Sales Executive in Farnborough, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales and customer service experience. Emphasise any achievements that demonstrate your ability to meet targets and build relationships, as these are key for the Sales Executive role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of the job description that resonate with you, such as delivering outstanding customer service and your interest in the automotive industry.
Showcase Relevant Skills: In your application, highlight skills that align with the job requirements, such as strong organisational abilities, exceptional communication skills, and a genuine interest in helping customers. Use examples from previous roles to illustrate these skills.
Research Group 1 Automotive: Familiarise yourself with Group 1 Automotive's values and mission. Understanding their commitment to respect, integrity, transparency, teamwork, and professionalism will help you align your application with their culture and demonstrate your fit for the team.
How to prepare for a job interview at Group 1 Automotive
✨Show Your Passion for Customer Service
As a Sales Executive, your ability to connect with customers is crucial. During the interview, share specific examples of how you've gone above and beyond to provide excellent service in previous roles. This will demonstrate your genuine interest in helping customers and your alignment with the company's values.
✨Know the Brand Inside Out
Familiarise yourself with BMW's latest models, features, and innovations. Being knowledgeable about the brand will not only impress your interviewers but also show that you're serious about the role. Prepare to discuss how you can leverage this knowledge to enhance customer experiences.
✨Highlight Your Sales Achievements
Be ready to discuss your past sales experiences and any targets you've met or exceeded. Use quantifiable metrics to illustrate your success, such as percentage increases in sales or customer satisfaction ratings. This will help convey your capability to deliver results.
✨Emphasise Teamwork and Collaboration
Group 1 Automotive values teamwork, so be prepared to talk about how you've worked effectively within a team in the past. Share examples of how you contributed to team success and how you can collaborate with colleagues to create outstanding customer experiences.
