At a Glance
- Tasks: Guide customers through their vehicle purchase journey and provide outstanding service.
- Company: Join Group 1 Automotive, a global leader in automotive retail with over 7000 dedicated colleagues.
- Benefits: Enjoy healthcare access, discounts, enhanced holidays, and a paid day off for your birthday.
- Why this job: Be part of an exciting growth journey while delivering trusted experiences and building relationships.
- Qualifications: Previous sales or customer service experience is a plus; enthusiasm and a valid UK driving license required.
- Other info: Diversity is valued; if you're eager to learn, we want to hear from you!
The predicted salary is between 28800 - 43200 £ per year.
Sales Executive – BMW-MINI Worthing Fun, exciting, rewarding work. Join us for the ride Working with world-class brands as a Sales Executive you’ll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim. What we can offer you * 24/7 online access to healthcare professionals * Car purchasing and lease schemes * Servicing, parts & accessory colleague discounts. * Enhanced holiday allowance with length of service * Paid day off for your birthday * Company share purchase plan * Loan plans for colleagues, including toolbox and travel tickets * Colleague referral payments * Industry leading family friendly policies * Numerous training, learning and development options to suit everyone * Plus lot’s more What you’ll do day to day * Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle * Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database * Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions * Recommend suitable add-on products that align with customer needs and preferences * Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up * Deliver outstanding customer service that fosters loyalty and encourages referrals Helpful skills and qualifications Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you. * Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships * Ability to deliver first-class customer service with energy and enthusiasm * A genuine interest in helping customers and contributing to the team’s success * Strong organisational skills with the ability to meet deadlines, with excellent attention to detail * Exceptional listening and communication skills, focused on understanding customer needs * Must hold a valid UK driving licence We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us – just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect – Integrity – Transparency – Teamwork – Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team
Sales Executive employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Familiarize yourself with BMW and MINI's latest models and features. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the brand, which is crucial for a Sales Executive role.
✨Tip Number 2
Network with current employees or industry professionals on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, giving you an edge in your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've delivered exceptional customer service in past roles. Highlighting your ability to build relationships and meet targets will resonate well with the hiring team.
✨Tip Number 4
Show enthusiasm for the automotive industry and a willingness to learn. The company values candidates who are eager to grow and contribute to the team's success, so make sure to convey that passion during your interactions.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Sales Executive position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant sales or customer service experience. Use specific examples that demonstrate your ability to achieve targets and build relationships, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your genuine interest in helping customers and how you embody the core values of respect, integrity, transparency, teamwork, and professionalism.
Highlight Your Skills: In your application, emphasize your strong organizational skills, attention to detail, and exceptional communication abilities. Provide examples of how you've successfully met deadlines and understood customer needs in previous roles.
How to prepare for a job interview at Group 1 Automotive
✨Show Your Passion for Customer Service
Make sure to express your genuine interest in delivering outstanding customer experiences. Share specific examples from your past roles where you went above and beyond to help a customer.
✨Demonstrate Product Knowledge
Research BMW-MINI and familiarize yourself with their products. During the interview, highlight your understanding of their vehicles and how you can leverage that knowledge to assist customers effectively.
✨Highlight Your Sales Achievements
Prepare to discuss your previous sales experience and any targets you've met or exceeded. Use quantifiable metrics to showcase your success and how it aligns with the goals of the company.
✨Emphasize Teamwork and Values
Familiarize yourself with Group 1 Automotive's core values: Respect, Integrity, Transparency, Teamwork, and Professionalism. Be ready to discuss how you embody these values in your work and how you can contribute to a positive team environment.