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- Tasks: Guide customers through their vehicle purchase journey and provide outstanding service.
- Company: Join Group 1 Automotive, a global leader in the automotive industry with over 7000 dedicated colleagues.
- Benefits: Enjoy perks like healthcare access, enhanced holidays, birthday off, and colleague discounts.
- Why this job: Be part of an exciting growth journey while delivering trusted experiences and building relationships.
- Qualifications: Previous sales or customer service experience is a plus; enthusiasm and a valid UK driving license required.
- Other info: Diversity is valued; we encourage all passionate candidates to apply, regardless of meeting every requirement.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
- Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
- Save money every day withour exclusive retail discounts
- Drive a great dealwith discounts on new and used cars, plus servicing offers
- **Plan for the years ahead**with our company pension scheme
- Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for lesswith our cycle-to-work scheme
- Prioritise your wellbeingwith dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a differencewith a paid day to volunteer in your community
- Invest in your futurewith our company share purchase plan
- Earn financial rewardswhen you refer a friend to join the team
- **Keep learning and growing**with our training and development opportunities for everyone.
- Life assurancewith the option to increase cover
- Were open toflexible workingoptions just ask
What youll do day to day
- Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
- Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
- Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions
- Recommend suitable add-on products that align with customer needs and preferences
- Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
- Deliver outstanding customer service that fosters loyalty and encourages referrals
Helpful skills and qualificationsDont worry about ticking off every single skill here– if you care about delivering great experiences as much as we do, we want to hear from you.
- Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
- Ability to deliver first-class customer service with energy and enthusiasm
- A genuine interest in helping customers and contributing to the teams success
- Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
- Exceptional listening and communication skills, focused on understanding customer needs
- Must hold a valid UK driving licence
We value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.Be part of something bigGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.But you dont need to love cars to work with us– just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.Our ValuesAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.Respect – Integrity – Transparency – Teamwork ProfessionalismThese are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
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Sales Executive employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Familiarize yourself with Volkswagen's brand values and customer service philosophy. Understanding their commitment to respect, integrity, transparency, teamwork, and professionalism will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Group 1 Automotive. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and demonstrate your enthusiasm for the role.
✨Tip Number 3
Stay updated on the latest automotive trends and Volkswagen's new product launches. This knowledge will not only enhance your confidence but also show your genuine interest in the industry during conversations with potential employers.
✨Tip Number 4
Prepare to discuss specific examples from your past experiences that showcase your sales skills and customer service excellence. Highlighting your ability to build relationships and achieve targets will resonate well with the hiring team.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Sales Executive position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant sales and customer service experience. Use specific examples that demonstrate your ability to achieve targets and build relationships, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your genuine interest in helping customers and how you embody the core values of respect, integrity, transparency, teamwork, and professionalism.
Highlight Your Skills: In your application, emphasize your strong organizational skills, attention to detail, and exceptional communication abilities. Provide examples of how you've successfully met deadlines and understood customer needs in previous roles.
How to prepare for a job interview at Group 1 Automotive
✨Show Your Passion for Customer Service
Make sure to express your genuine interest in helping customers during the interview. Share examples from your previous roles where you went above and beyond to deliver exceptional service, as this aligns with the company's mission.
✨Demonstrate Product Knowledge
Prepare yourself by researching Volkswagen and its product offerings. Being able to discuss specific models and features will show that you are proactive and ready to engage with customers effectively.
✨Highlight Your Sales Experience
Discuss your previous sales or customer service roles, focusing on how you achieved targets and built relationships. Use metrics or specific achievements to illustrate your success in these areas.
✨Emphasize Teamwork and Values
Familiarize yourself with the company's core values: Respect, Integrity, Transparency, Teamwork, and Professionalism. Be prepared to discuss how you embody these values in your work and how you can contribute to a positive team environment.
