At a Glance
- Tasks: Guide customers through their car buying journey and deliver exceptional service.
- Company: Join Group 1 Automotive, a leading global automotive group with over 7000 dedicated colleagues.
- Benefits: Enjoy 33 days of leave, exclusive discounts, flexible working, and a company pension scheme.
- Why this job: Be part of a dynamic team focused on creating outstanding customer experiences and personal growth.
- Qualifications: Previous sales or customer service experience, strong communication skills, and a valid UK driving licence.
- Other info: Diversity is valued; enthusiasm and a willingness to learn are key!
The predicted salary is between 28800 - 43200 £ per year.
Fun, exciting, rewarding work. Join us for the ride. Working with world-class brands as a Sales Executive, you'll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.
What we can offer you:
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
- We're open to flexible working options, just ask
What you'll do day to day:
- Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
- Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
- Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions
- Recommend suitable add-on products that align with customer needs and preferences
- Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
- Deliver outstanding customer service that fosters loyalty and encourages referrals
Helpful skills and qualifications:
- Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
- Ability to deliver first-class customer service with energy and enthusiasm
- A genuine interest in helping customers and contributing to the team's success
- Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
- Exceptional listening and communication skills, focused on understanding customer needs
- Must hold a valid UK driving licence
We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big:
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values:
At Group 1 Automotive, we pride ourselves on our five core values that are incorporated in all we do: Respect - Integrity - Transparency - Teamwork - Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community, and even how we view each other in the team.
Sales Executive employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Familiarise yourself with the automotive industry and the specific brands that Group 1 Automotive represents. Understanding their products and values will help you connect better with potential customers and demonstrate your enthusiasm during interviews.
✨Tip Number 2
Network with current employees or professionals in the automotive sales field. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to showcase your customer service skills through real-life examples. Think of situations where you've gone above and beyond for a customer, as this aligns with the company's focus on delivering outstanding experiences.
✨Tip Number 4
Stay updated on the latest trends in automotive sales and customer service. Being knowledgeable about current market conditions and customer preferences can set you apart from other candidates and show your commitment to the role.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales and customer service experience. Use specific examples that demonstrate your ability to achieve targets and build relationships, as these are key skills for a Sales Executive.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your values align with those of Group 1 Automotive, particularly respect, integrity, and teamwork.
Showcase Your Customer Service Skills: In your application, emphasise your commitment to delivering first-class customer service. Provide examples of how you've gone above and beyond to meet customer needs in previous roles.
Highlight Your Interest in the Automotive Industry: Even if you don't have extensive experience in the automotive sector, express your genuine interest in cars and the industry. This can set you apart from other candidates and show your eagerness to learn.
How to prepare for a job interview at Group 1 Automotive
✨Show Your Passion for Customer Service
Make sure to express your genuine interest in helping customers during the interview. Share examples from your previous roles where you went above and beyond to deliver exceptional service, as this aligns with the company's mission.
✨Demonstrate Your Sales Skills
Prepare to discuss your past sales experiences and how you achieved targets. Highlight specific strategies you used to build relationships with customers and close deals, as this will showcase your ability to thrive in a sales environment.
✨Research the Brand and Products
Familiarise yourself with the automotive brands and products that the company represents. Being knowledgeable about their offerings will not only impress your interviewers but also help you answer questions more effectively.
✨Emphasise Teamwork and Values
Understand the company's core values of respect, integrity, transparency, teamwork, and professionalism. Be ready to discuss how you embody these values in your work and how you can contribute to a positive team environment.