Regional Finance and Insurance Manager

Overview

Regional F&I Manager Your Leadership, Our Future. Shaping strategies to accelerate growth and deliver results. As Regional F&I Manager, you will be responsible for driving Finance & Insurance (F&I) performance across multiple stores within one or more Group 1 divisions. You will have the opportunity to oversee F&I operations, implement strategies to increase F&I sales & profitability as well as finance renewals performance, whilst ensuring compliance with regulatory requirements. As Group 1 is a UK-wide business, it will be necessary to work with stores spread across a wide geographical region so regular travelling will be required. This role involves training and mentoring store teams, fostering collaboration across departments, and maintaining strong relationships with finance and insurance providers.

What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone
• Life assurance with the option to increase cover
• We’re open to flexible working options — just ask

What you’ll do day to day

• Conduct regular F&I performance reviews with store management teams to identify opportunities for improvement, setting and monitoring performance targets and sharing best practice through collaborative initiatives
• Analyse F&I data to develop and implement strategies for enhancing product penetration, profitability, and customer satisfaction; prepare and present reports on regional F&I performance
• Ensure a seamless and customer-friendly process during vehicle purchases, with clear communication of finance options and product benefits; monitor customer satisfaction scores related to F&I services; address issues or complaints promptly and develop strategies to maintain and improve customer loyalty through tailored finance solutions
• Work closely with Franchise and Brand Directors to align F&I objectives with overall sales goals, ensuring a unified customer experience; assist with structuring offers and campaigns to balance customer satisfaction and dealership profitability
• Identify training and coaching opportunities for Business Managers and store sales teams, providing tailored support on an individual or group basis and developing and mentoring future talent
• Collaborate with divisional teams to develop promotional finance packages that drive vehicle sales
• Host divisional F&I reviews and F&I workshops as well as support other divisional meetings to provide F&I updates to HOBs and sales managers
• Oversee finance retention performance across store locations to achieve and exceed growth targets
• Work closely with the central loyalty team to ensure an aligned approach between them and the store teams
• Ensure all store locations comply with FCA regulations and company policies, including Consumer Duty standards
• Work with the group compliance audit team and provide follow-up actions where required to ensure adherence to legal and ethical standards, and stay updated on changes in relevant laws and regulations, providing training and guidance to maintain compliance across all F&I operations
• Maintain strong relationships with the key F&I providers within the region/division, including finance companies and product providers and stay informed about new products and financing options
• Proven experience in F&I management within the automotive industry, preferably across multiple dealership locations
• In-store sales and F&I experience in a role such as Business Manager and/or Sales Manager preferred
• Strong understanding of automotive finance products, insurance offerings, and regulatory compliance
• Demonstrated success in increasing F&I product penetration and profitability
• Excellent leadership, communication, and negotiation skills
• Experience in training and mentoring teams to enhance performance
• Ability to present to groups of people in an engaging and effective way
• Analytical and data-driven mindset, with proficiency in dealership management systems (DMS) and finance software
• Ability to adapt to changes in industry trends, legislation, and technology
• Valid driver\’s licence essential

About Group 1 Automotive

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

Our Values

We pride ourselves on our five core values that are incorporated in all that we do: Respect, Integrity, Transparency, Teamwork, Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.