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- Tasks: Supervise parts operations and deliver outstanding customer service in a fast-paced environment.
- Company: Join Group 1 Automotive, a leading global automotive group with a focus on teamwork and respect.
- Benefits: Enjoy healthcare access, discounts, enhanced holidays, and opportunities for professional growth.
- Why this job: Be part of an exciting growth journey and make a real impact in the automotive industry.
- Qualifications: Strong communication skills, IT proficiency, and a valid UK driving licence are essential.
- Other info: Diversity is valued; enthusiasm and a willingness to learn are key!
The predicted salary is between 28800 - 42000 £ per year.
Working in our parts department as a Parts Supervisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.
What we can offer you:
- 24/7 online access to healthcare professionals
- Car purchasing and lease schemes
- Servicing, parts & accessory colleague discounts
- Enhanced holiday allowance with length of service
- Paid day off for your birthday
- Company share purchase plan
- Loan plans for colleagues, including toolbox and travel tickets
- Colleague referral payments
- Industry leading family friendly policies
- Numerous training, learning and development options to suit everyone
- Plus lots more
What you'll do day to day:
- Be fully aware of the usual trading terms of the retail centre.
- Maintain surcharge ledger, making sure all parts sent to manufacture are clean and drained of oil.
- Update the aftersales manager on monthly basis on outstanding customer orders etc.
- Report any stock damage or stock losses to the aftersales manager.
- Ensure that parts are correctly checked against delivery notes and that they are binned accordingly and that all orders are checked.
- Check all parts invoices against despatch notes on weekly basis.
- Ensure all old units are returned to manufacture in the prescribed manner.
Helpful skills and qualifications:
- Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environment.
- Capable of maintaining a methodical and logical approach, particularly during busy periods.
- Excellent communication and customer service skills.
- Exceptional time management skills and the ability to thrive under pressure.
- Proficient in IT, with experience of using web-based systems, email, and Microsoft Excel, Word and Outlook.
- Must hold a valid UK driving licence.
We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big:
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values:
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do: Respect - Integrity - Transparency - Teamwork - Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Parts Supervisor in Reading employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Supervisor in Reading
✨Tip Number 1
Network like a pro! Reach out to current employees at BMW Reading or similar companies on LinkedIn. A friendly message can go a long way in getting insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to parts management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've effectively managed tasks in a fast-paced environment. This will demonstrate that you can thrive under pressure, just like we do!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Group 1 Automotive.
We think you need these skills to ace Parts Supervisor in Reading
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through. We want to see that you care about delivering great experiences, so share why you're excited about being a Parts Supervisor with us!
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your communication and organisational skills, and any relevant experience that shows you can thrive in a fast-paced environment. We love seeing how your background fits with our needs!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can manage tasks effectively, so show us you can communicate well in writing!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Group 1 Automotive
✨Know Your Parts Inside Out
Before the interview, brush up on your knowledge of automotive parts and their functions. Being able to discuss specific parts and their importance will show your passion for the role and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Think about situations where you resolved issues or went above and beyond for a customer, as this aligns perfectly with the company's values.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage your time and prioritise tasks, especially in a fast-paced environment. Share specific strategies or tools you use to stay organised, as this is crucial for a Parts Supervisor.
✨Embrace the Company Values
Familiarise yourself with Group 1 Automotive's core values: Respect, Integrity, Transparency, Teamwork, and Professionalism. Be prepared to discuss how you embody these values in your work and how they resonate with your personal approach.
