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For Companies At a Glance
- Tasks: Oversee workshop operations and ensure top-notch customer service.
- Company: Join Group 1 Automotive, a leading global automotive group.
- Benefits: Career growth opportunities, supportive environment, and a diverse team.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Full UK Driving Licence and motor industry experience required.
- Other info: We value diversity and encourage enthusiastic applicants to apply.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Workshop Controller – Toyota Nottingham
Want to be the best you can be? It’s what drives us too. Working in our aftersales department as a Workshop Controller you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
What you’ll do day to day:
- Responsible for the day to day running of the workshop
- Ensuring the service and repair technicians achieve their daily targets
- Assisting the service managers in ensuring the department provides the best possible service to the customers
- Achieves agreed profits and retention levels
Helpful skills and qualifications:
- Full UK Driving Licence
- Motor Industry experience in a similar role is essential
- Able to work independently and as part of a team
- Ability to work to timescales effectively
- Keen eye for detail, good communication and a passion for delivering great customer service
- Experience in a main dealer environment
- Strong industry knowledge
- Ability to work under pressure
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big. Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do: Respect - Integrity - Transparency - Teamwork – Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Workshop Controller in Nottingham employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at Group 1 Automotive. A friendly chat can open doors and give you insider info about the Workshop Controller role.
✨Tip Number 2
Prepare for the interview by brushing up on your communication skills. Practice answering common questions and think of examples that showcase your experience in customer service and teamwork. We want to see your passion shine through!
✨Tip Number 3
Show off your organisational skills! During the interview, be ready to discuss how you manage tasks and ensure targets are met in a busy workshop environment. We love candidates who can keep things running smoothly under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows you’re serious about joining our team. Plus, we’re always on the lookout for enthusiastic candidates who align with our values.
We think you need these skills to ace Workshop Controller in Nottingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about becoming a Workshop Controller with us.
Tailor Your CV: Make sure your CV highlights relevant experience in the motor industry and showcases your communication skills. We love seeing how your background aligns with our values and the specific requirements of the role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your key achievements and skills without unnecessary fluff. This helps us see your potential quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Group 1 Automotive
✨Know Your Stuff
Make sure you brush up on your motor industry knowledge before the interview. Familiarise yourself with Toyota's latest models and services, as well as any recent news about the company. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Communication Skills
As a Workshop Controller, you'll need to communicate effectively with both customers and your team. Prepare examples of how you've successfully handled customer interactions in the past, whether face-to-face or over the phone. This will demonstrate your ability to provide outstanding customer service.
✨Highlight Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. Think of specific instances where you've ensured that targets were met in a busy environment. This will help illustrate your capability to run the workshop smoothly and efficiently.
✨Emphasise Teamwork and Professionalism
Group 1 Automotive values teamwork and professionalism, so be prepared to talk about your experiences working in a team. Share how you've collaborated with others to achieve common goals and how you maintain a professional attitude under pressure.
