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- Tasks: Welcome customers and manage the reception area with a friendly vibe.
- Company: Join Group 1 Automotive, a global leader in the automotive industry.
- Benefits: Enjoy 33 days of annual leave, exclusive discounts, and a company pension scheme.
- Why this job: Be the face of our brand and create memorable experiences for customers.
- Qualifications: Customer service experience and strong communication skills are a plus.
- Other info: Flexible working options and opportunities for personal growth await you.
The predicted salary is between 1200 - 1600 £ per month.
In this customer facing role you will be the first point of contact for all customers that come through our doors. You will have excellent communication, great organisational skills, and the ability to create a warm and welcoming environment. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
What we can offer you:
- Enjoy 33 days (per Rota) of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
- We’re open to flexible working options – just ask
What you’ll do day to day:
- Greet and welcome customers and visitors in a friendly and professional manner
- Accurately record calls & visits, and relay messages in a timely manner
- Perform general administrative duties, such as managing emails and handling customer enquiries
- Manage customer waiting area and showroom, ensuring a clean and welcoming environment
- Provide support with additional tasks as required to ensure smooth business operations
Helpful skills and qualifications:
- Demonstrated experience in a customer service role, with the ability to consistently deliver a positive customer experience
- Strong communication and interpersonal skills, with a friendly and professional manner
- Proven ability to multitask and perform well under pressure
- Excellent organisational skills, with strong attention to detail
- IT literate with proficiency in Microsoft Office and the ability to quickly learn new systems
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big. Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values:
- Respect
- Integrity
- Transparency
- Teamwork
- Professionalism
These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Weekend Receptionist in Macclesfield employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Receptionist in Macclesfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Volkswagen Macclesfield and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for customers, it’s crucial to come across as friendly and professional. Try role-playing with a friend or family member to get comfortable with common customer interactions.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks in previous roles. This will demonstrate your ability to handle the busy environment of a receptionist.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Weekend Receptionist in Macclesfield
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our welcoming environment.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples from your past roles that demonstrate your customer service abilities and organisational skills, as these are key for the Weekend Receptionist position.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point, ensuring it’s easy for us to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’re a great fit.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Volkswagen Macclesfield!
How to prepare for a job interview at Group 1 Automotive
✨Know the Company
Before your interview, take some time to research Volkswagen Macclesfield and Group 1 Automotive. Understand their values, mission, and what sets them apart in the automotive industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Communication Skills
As a Weekend Receptionist, excellent communication is key. Practice common interview questions with a friend or in front of a mirror. Focus on speaking clearly and confidently, and remember to smile! A warm and welcoming attitude can make a great first impression.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and stay organised, especially in a busy environment. Think of specific examples from your past experiences where you successfully handled customer inquiries or managed administrative duties under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a Weekend Receptionist. This shows your enthusiasm for the role and helps you determine if it’s the right fit for you.
