Workshop Controller: Lead Service & Customer Excellence in London
Workshop Controller: Lead Service & Customer Excellence

Workshop Controller: Lead Service & Customer Excellence in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
Go Premium
G

At a Glance

  • Tasks: Oversee daily workshop operations and support service managers for top-notch customer satisfaction.
  • Company: Leading automotive retailer in England with a focus on teamwork and diversity.
  • Benefits: Opportunities for personal development and career advancement.
  • Why this job: Join a growing community and make a real impact in the automotive industry.
  • Qualifications: Motor industry experience and strong communication skills.
  • Other info: Be part of a dynamic team that values collaboration and excellence.

The predicted salary is between 36000 - 60000 £ per year.

A leading automotive retailer in England seeks a Workshop Controller to be a vital part of the Retail Centre. In this role, you will oversee the daily workshop operations, support service managers, and ensure high customer satisfaction.

Ideal candidates will possess motor industry experience and strong communication skills. Join us on our growth journey and be part of a community that values diversity and teamwork. This position offers opportunities for personal development and career advancement.

Workshop Controller: Lead Service & Customer Excellence in London employer: Group 1 Automotive

As a leading automotive retailer in England, we pride ourselves on fostering a dynamic work environment that champions diversity and teamwork. Our commitment to employee growth is reflected in the numerous personal development opportunities available, ensuring that you can advance your career while contributing to our mission of delivering exceptional customer service. Join us and be part of a community that values your contributions and supports your professional journey.
G

Contact Detail:

Group 1 Automotive Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Workshop Controller: Lead Service & Customer Excellence in London

✨Tip Number 1

Network like a pro! Reach out to people in the automotive industry, attend workshops or events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings.

✨Tip Number 2

Prepare for interviews by practising common questions related to workshop operations and customer service excellence. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your motor industry experience during interviews. Share specific examples of how you've improved customer satisfaction or streamlined workshop processes. This will demonstrate your value to the team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our community.

We think you need these skills to ace Workshop Controller: Lead Service & Customer Excellence in London

Workshop Operations Management
Customer Service Excellence
Motor Industry Experience
Communication Skills
Teamwork
Problem-Solving Skills
Leadership
Personal Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your motor industry experience and any relevant skills. We want to see how your background aligns with the Workshop Controller role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer excellence and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.

Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our community and values!

How to prepare for a job interview at Group 1 Automotive

✨Know Your Stuff

Make sure you brush up on your motor industry knowledge. Familiarise yourself with the latest trends and technologies in automotive service. This will not only show your passion for the field but also demonstrate that you're proactive and informed.

✨Showcase Your Communication Skills

As a Workshop Controller, strong communication is key. Prepare examples of how you've effectively communicated with team members or customers in the past. Think about situations where you resolved conflicts or improved customer satisfaction through clear dialogue.

✨Understand the Company Culture

Research the retailer's values and community focus. Be ready to discuss how your personal values align with theirs. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team and contributing to their growth journey.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This could be about their approach to customer excellence or opportunities for personal development within the company. It shows you're engaged and serious about the role.

Workshop Controller: Lead Service & Customer Excellence in London
Group 1 Automotive
Location: London
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

G
  • Workshop Controller: Lead Service & Customer Excellence in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • G

    Group 1 Automotive

    1000+
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>