Business Manager in London

Business Manager in London

London Full-Time 42000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer experiences and drive sales.
  • Company: Join Group 1 Automotive, a growing leader in the automotive retail industry.
  • Benefits: Enjoy 33 days of leave, exclusive discounts, and flexible working options.
  • Why this job: Make a real impact while developing your skills in a supportive environment.
  • Qualifications: Experience in finance solutions and a passion for customer service.
  • Other info: Be part of a diverse team committed to outstanding experiences.

The predicted salary is between 42000 - 60000 £ per year.

Salary: Competitive + OTE £70,271

Create experiences you can be proud of. Leading with ambition and integrity, as a Business Manager you'll drive a team of sales executives to deliver exceptional customer experience and bring smiles to your customers' faces. Working to become the World's Most Trusted Automotive Retailer, you'll be able to develop your skills while being a role model to your team, allowing them to fulfil their potential too.

What we can offer you:

  • Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
  • Save money every day with our exclusive retail discounts
  • Drive a great deal with discounts on new and used cars, plus servicing offers
  • Plan for the years ahead with our company pension scheme
  • Balance home and work with our industry-leading family‐friendly policies designed to help you spend more time with the people that matter
  • Commute for less with our cycle‐to‐work scheme
  • Prioritise your wellbeing with dedicated support for you and your family
  • 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
  • Make a difference with a paid day to volunteer in your community
  • Invest in your future with our company share purchase plan
  • Earn financial rewards when you refer a friend to join the team
  • Keep learning and growing with our training and development opportunities for everyone
  • Life assurance with the option to increase cover
  • We're open to flexible working options – just ask

What you'll do day to day:

  • Drive the sale of finance and insurance products to customers, with weekly monitoring of penetration rates
  • Identify opportunities to increase profitability through upselling finance & insurance products
  • Assist in the development of sales strategies to increase sales revenue, customer retention, and overall business performance
  • Ensure full compliance with regulatory and sales processes, prioritising fair treatment of all customers
  • Collaborate with Sales Executives to uphold high standards of customer satisfaction and operational excellence
  • Deliver exceptional customer service, fostering loyalty and generating referrals
  • Maintain organised administration and uphold housekeeping standards for a professional work environment

Helpful skills and qualifications:

  • Solid experience in offering finance and insurance solutions to customers, with a thorough understanding of FCA compliance and regulations
  • Proven expertise in supervising and managing the end-to-end sales process
  • Ability to deliver outstanding customer experiences with energy, enthusiasm and professionalism
  • Adaptable approach to tailoring finance packages that meet individual customer needs
  • Demonstrated success in meeting deadlines and achieving targets, supported by excellent communication and interpersonal skills
  • Highly organised and the ability to multitask effectively, ensuring efficiency and attention to detail
  • Must hold a valid UK driving licence

We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big. Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us, just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values: At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork – Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.

Business Manager in London employer: Group 1 Automotive

At Group 1 Automotive, we are committed to creating a supportive and dynamic work environment for our Business Managers in Swindon. With competitive salaries, extensive benefits including 33 days of annual leave, and opportunities for personal and professional growth, we empower our employees to excel while fostering a culture of teamwork and integrity. Join us in our mission to become the World’s Most Trusted Automotive Retailer, where your contributions truly make a difference.
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Contact Detail:

Group 1 Automotive Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Manager in London

Tip Number 1

Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, or even hit up local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Practice your pitch! When you get the chance to chat with potential employers, make sure you can confidently explain why you're the perfect fit for the Business Manager role. Highlight your experience in finance and insurance solutions, and don’t forget to show off your passion for delivering exceptional customer experiences.

Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be an awesome addition to their team.

Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it shows you’re genuinely interested in being part of our mission to create outstanding experiences for customers and colleagues alike.

We think you need these skills to ace Business Manager in London

Sales Management
Customer Experience
Finance and Insurance Solutions
FCA Compliance
Sales Strategy Development
Customer Retention
Communication Skills
Interpersonal Skills
Organisational Skills
Multitasking
Attention to Detail
Problem-Solving
Adaptability
Team Leadership

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you care about delivering exceptional customer experiences just as much as we do.

Tailor Your CV: Make sure to customise your CV to highlight relevant experience in finance and insurance solutions. We love seeing how your skills align with our mission to create outstanding experiences for customers.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and qualifications are easy to spot. This helps us see how you can contribute to our team!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Group 1 Automotive.

How to prepare for a job interview at Group 1 Automotive

Know Your Numbers

As a Business Manager, you'll need to be comfortable with finance and insurance products. Brush up on key metrics like penetration rates and profitability strategies. Being able to discuss these confidently will show your understanding of the role and impress your interviewers.

Showcase Your Leadership Skills

You'll be leading a team of sales executives, so it's crucial to demonstrate your leadership style. Prepare examples of how you've motivated teams in the past or resolved conflicts. This will highlight your ability to foster a positive work environment and drive performance.

Emphasise Customer Experience

Exceptional customer service is at the heart of this role. Be ready to share specific instances where you went above and beyond for customers. This will illustrate your commitment to delivering outstanding experiences, aligning perfectly with the company's values.

Understand the Company Culture

Research Group 1 Automotive's core values: Respect, Integrity, Transparency, Teamwork, and Professionalism. Think about how your personal values align with theirs and be prepared to discuss this during the interview. It shows you're not just a fit for the role, but for the company as a whole.

Business Manager in London
Group 1 Automotive
Location: London

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