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- Tasks: Supervise parts department, ensuring excellent customer service and efficient operations.
- Company: Join Group 1 Automotive, a leading global automotive group with a vibrant culture.
- Benefits: Enjoy healthcare access, discounts, enhanced holidays, and career development opportunities.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Strong communication skills, IT proficiency, and a valid UK driving licence required.
- Other info: Diverse environment with growth potential and a commitment to outstanding customer experiences.
The predicted salary is between 28800 - 43200 £ per year.
Want to be the best you can be? It’s what drives us too. Working in our parts department as a Parts Supervisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
What we can offer you:
- 24/7 online access to healthcare professionals
- Car purchasing and lease schemes
- Servicing, parts & accessory colleague discounts
- Enhanced holiday allowance with length of service
- Paid day off for your birthday
- Company share purchase plan
- Loan plans for colleagues, including toolbox and travel tickets
- Colleague referral payments
- Industry leading family friendly policies
- Numerous training, learning and development options to suit everyone
- Plus lots more
What you’ll do day to day:
- Be fully aware of the usual trading terms of the retail centre
- Maintain surcharge ledger, making sure all parts sent to manufacture are clean and drained of oil
- Update the aftersales manager on a monthly basis on outstanding customer orders etc.
- Report any stock damage or stock losses to the aftersales manager
- Ensure that parts are correctly checked against delivery notes and that they are binned accordingly and that all orders are checked
- Check all parts invoices against dispatch notes on a weekly basis
- Ensure all old units are returned to manufacture in the prescribed manner
Helpful skills and qualifications:
- Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environment
- Capable of maintaining a methodical and logical approach, particularly during busy periods
- Excellent communication and customer service skills
- Exceptional time management skills and the ability to thrive under pressure
- Proficient in IT, with experience of using web-based systems, email, and Microsoft Excel, Word and Outlook
- Must hold a valid UK driving licence
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big:
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values:
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we do: Respect - Integrity - Transparency - Teamwork – Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Parts Supervisor in Lincoln employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Supervisor in Lincoln
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at BMW or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to parts management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you've successfully managed stock or improved processes in previous roles. This will demonstrate your fit for the Parts Supervisor position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Parts Supervisor in Lincoln
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you care about delivering great customer experiences, so share why this position excites you!
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the Parts Supervisor role. We love seeing how your background aligns with our needs, so don’t be shy about showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the team. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Group 1 Automotive
✨Know Your Stuff
Before the interview, make sure you’re familiar with the parts department's operations and the specific role of a Parts Supervisor. Brush up on common automotive terminology and the latest trends in the industry. This will show your passion and commitment to the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've successfully dealt with customers in the past. Think about times when you resolved issues or provided outstanding service, and be ready to share these stories during the interview.
✨Demonstrate Organisational Skills
Be prepared to discuss how you manage your time and prioritise tasks, especially in a fast-paced environment. You might want to bring along a brief outline of how you would handle a typical day as a Parts Supervisor, highlighting your methodical approach to managing stock and customer orders.
✨Embrace the Company Values
Familiarise yourself with Group 1 Automotive’s core values: Respect, Integrity, Transparency, Teamwork, and Professionalism. Think of ways you can embody these values in your work and be ready to discuss how they resonate with you during the interview.
