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- Tasks: Welcome customers and manage the reception area with a friendly vibe.
- Company: Join Group 1 Automotive, a leading global automotive group.
- Benefits: Enjoy 33 days of leave, retail discounts, and a company pension scheme.
- Why this job: Be the face of our brand and create memorable customer experiences.
- Qualifications: Customer service experience and strong communication skills are a plus.
- Other info: Flexible working options and opportunities for personal growth await you.
The predicted salary is between 24000 - 36000 £ per year.
Want to meet your potential and have a great time doing it? In this customer facing role you will be the first point of contact for all customers that come through our doors. You will have excellent communication, great organisational skills, and the ability to create a warm and welcoming environment. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
What we can offer you:
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family‑friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle‑to‑work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
- We’re open to flexible working options – just ask
What you’ll do day to day:
- Greet and welcome customers and visitors in a friendly and professional manner
- Accurately record calls & visits, and relay messages in timely manner
- Perform general administrative duties, such as managing emails and handling customer enquiries
- Manage customer waiting area and showroom, ensuring a clean and welcoming environment
- Provide support with additional tasks as required to ensure smooth business operations
Helpful skills and qualifications:
- Demonstrated experience in a customer service role, with the ability to consistently deliver a positive customer experience
- Strong communication and interpersonal skills, with a friendly and professional manner
- Proven ability to multitask and perform well under pressure
- Excellent organisational skills, with strong attention to detail
- IT literate with proficiency in Microsoft Office and the ability to quickly learn new systems
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big:
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values:
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do: Respect - Integrity - Transparency - Teamwork – Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Receptionist in Ipswich employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Ipswich
✨Tip Number 1
First things first, make sure you know the company inside out. Research BMW Ipswich and their values, so you can show them you're genuinely interested in being part of their team. This will help you stand out when you meet them!
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for customers, it’s crucial to come across as friendly and professional. Try role-playing with a friend or family member to get comfortable with greeting and engaging with people.
✨Tip Number 3
Don’t forget to showcase your organisational skills during interviews. Bring examples of how you've managed tasks or improved processes in previous roles. This will demonstrate that you can handle the busy environment at BMW Ipswich.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck!
We think you need these skills to ace Receptionist in Ipswich
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to creating a warm and welcoming environment.
Tailor Your Application: Make sure to tailor your application to the specific role of Receptionist. Highlight your customer service experience and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, especially since this role involves interacting with customers daily!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Group 1 Automotive
✨Know the Company
Before your interview, take some time to research BMW Ipswich and Group 1 Automotive. Understand their values, mission, and what sets them apart in the automotive industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Communication Skills
As a receptionist, excellent communication is key. Practice common interview questions with a friend or family member, focusing on clear and friendly responses. Remember, your ability to convey information warmly and professionally will be crucial in this customer-facing role.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and stay organised under pressure. Think of specific examples from your past experiences where you successfully juggled responsibilities, as this will demonstrate your capability to handle the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you’re engaged and serious about contributing positively to the company.
